Senior Community Engagement Manager

For our client, we are seeking a Senior Community Engagement Manager to join the team of a leader in the Information Technology space. This role will own the strategy and execution for an online professional community, creating an inclusive space that deepens engagement and strengthens audience loyalty. The ideal candidate will partner closely with Product and Customer Success teams to surface useful resources, gather insights from community activity, and translate member needs into meaningful programs. This position also supports advocacy and social content efforts that amplify thought leadership and connect engaged members to broader brand initiatives. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $100,000 – $120,000 annually Responsibilities Drive the growth of the online community, ensuring a welcoming and engaging environment Create and implement programs to enhance member engagement, including AMAs and virtual events Moderate discussions and provide a positive, inclusive experience for community members Identify and connect engaged members with opportunities across the broader ecosystem Collaborate with Product and Customer Success to share relevant resources in the community Monitor community health metrics and use insights to improve the member experience Expand the social ambassador program by recruiting advocates and providing resources to support their contributions Develop content for organic social media strategy on LinkedIn and YouTube, highlighting community stories and thought leadership Qualifications 5-7 years in community management, social media, or brand advocacy, ideally in B2B tech or cybersecurity Demonstrated ability to manage and grow online communities with measurable engagement results Experience with ambassador or advocacy programs Strong writing skills to simplify technical content for professional audiences Familiarity with community platforms like Khoros, Higher Logic, or Discourse Basic understanding of cybersecurity concepts and trends Proficient in social media management tools such as Sprout Social or Salesforce Analytical skills for tracking community metrics and KPIs Benefits Flexible work hours Medical, dental, and vision coverage Paid time off and parental leave Support for community involvement Retirement plans Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.