Senior Manager, Commercial Training (USA, Rare Disease)

Scope of the role

We are looking to bring on an exceptional training professional who can contribute to building a leading US commercial organization that will advance Alfasigma’s mission of bringing innovative medicines to patients with non-viral chronic liver diseases.

Responsibilities

• Identify commercial training and development needs; support the US Commercial team (products/technical/skills) needs analysis; develop and implement training and development programs across the field functions
• Lead the development of high quality effective sales training materials including leaders’ guides, and participant guides, while ensuring a blended learning approach, e.g., virtual, regional, face-to-face, national meetings, pull through training
• Provide input on behalf of the Commercial Training function to the development of new marketing materials and messages
• Deliver initial training, providing new employees with the requisite level of disease and product knowledge and skills; this includes development, coordination and certification
• Provide ongoing training, support and coaching to the customer-facing teams in line with the brand strategy; design and deliver training and development solutions focused on developing competencies
• Ensure that best practices in account management (Selling Skills model) and sales effectiveness are embedded in the sales process.
• Record the status of completed training and proactively drive the implementation of new training; track and monitor the effectiveness of the training and development programs using appropriate tools and assess improvements; archive all training material meeting compliance and legal requirements; set up and maintain training record systems
• Consult with Associate Director, Sales, Marketing, Regulatory, and Compliance teams to develop training materials, resources, national meetings, regional (POA) plan of action meetings and project plans
• Utilize and monitor project timelines, resources, and budget projections for short- and long-term high-impact training programs, ensuring that all training initiatives are executed effectively and efficiently
• Collaborate with agency partners and vendors as needed

Qualifications

• Bachelor’s Degree required; on-the-job success is more important than postgraduate qualifications
• A minimum of 3 years of overall pharmaceutical/biotechnology experience
• Prior pharmaceutical/biotechnology sales and sales training experience required; corporate/home office training experience highly preferred
• Launch experience a plus
• Ability to work onsite in the Morristown, NJ office on a hybrid basis (minimum 3 days per week)
• Ability to travel up to 20% (to National and/or POA meetings as required as well as field rides with representatives), which may include overnight and/or weekend travel
• Knowledge of multiple physician types, including hepatologists and gastroenterologists (specific knowledge of liver or other metabolic diseases is highly preferred)
• Proven track record for delivering strong, consistent results in a pharmaceutical sales organization and being an effective, results-oriented project leader
• Must possess a strong ability to manage multiple projects across functional areas, and work independently when appropriate, in teams and as a sub-team lead
• Instructional design principles to create training content
• Strong communication skills with an in-depth understanding of specialty product sales, account management & sales processes
• Strong foundation in adult principles of learning; strong presentation and platform skills in various settings
• Strong interactive, digital platform skills on various platforms, such as Veeva, Teams, Zoom, Podcasts
• Detail-oriented with impeccable organization skills
• Self-starter who demonstrates initiative, energy and enthusiasm; brings a positive, can-do approach to all challenges; works with an appropriate sense of urgency
• Proven ability to adapt complex content into customized workshops for diverse audiences
• Ability to work effectively in cross-functional environment as well as independently
• Flexibility and ability to adapt to changing conditions
• Sense of ethics and responsibility
• Learning agility and ‘scalability’ to take on increasing responsibility as Alfasigma grows
• Consistent demonstration and embodiment of our Corporate Mission: Passion for Innovation; Think Big, Act Small; Learn to Dare; and Teams Build the Future
• Ability to create a fun comfortable learning environment and thrive in a growing, diverse, and inclusive work community