Senior Manager, Commercial Operations & Quoting

Key Job Responsibilities

• Own the CPQ vision, software roadmap, mapping of our operating model and system governance model to align with business priorities.
• Partner cross functionally with IT, Procurement, Logistics, Product Management, and Commercial Finance to understand and/or improve business processes that operate in the input and/or output streams of CPQ.
• Drive scalable, standardized processes for product configuration, costing, incoterms and logistic costs to optimize BOMs.
• Partner with Sales, Sales Operations, Operations, Product Management, and Commercial Finance to ensure accurate product catalogs, pricing, and discount structures.
• Partner with PLM team to manage SKU lifecycles within quotation system.
• Ensure system integrity and controls.
• Business Partnership & Enablement:
• Partner with commercial organization to deliver customer quotes to adopt to new parts, suppliers, and geographies.
• Deliver training, documentation, and support to drive CPQ user proficiency.
• Partner with Commercial Finance to ensure accuracy and governance of costing and margin data.

Qualifications

• Bachelor’s degree in Business, Finance, Information Systems, or related field.
• 5+ years of experience in Sales Operations, Revenue Operations, operating model consulting or IT, with at least 3–5 years managing CPQ platforms (Salesforce CPQ, Oracle CPQ, SAP CPQ, or similar).
• Strong knowledge of logistics, procurement, sales operations and order management and integration points with CRM and ERP systems.
• Demonstrated leadership experience managing cross-functional projects.
• Strong analytical, problem-solving, and communication skills.
• Change management and process re-engineering expertise.