Senior Manager, Clinical Site Payments Processes and Systems

About the role

This role will support clinical priorities focused on quality, patient-centered outcomes, and effective care delivery. You will collaborate with clinical leaders, operational teams, and cross-functional stakeholders to improve standards, workflows, and execution. The position offers the opportunity to strengthen care quality, team performance, and measurable outcomes within a life sciences environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $136,400 – $181,400 annually

Responsibilities

• Own and enhance the end-to-end Clinical Site Payments process
• Lead training strategy, creating materials for onboarding and refresher courses
• Configure clinical sites in payment platforms and validate payment setups
• Oversee vendor platform governance and ensure compliance with standards
• Develop market-specific processes for internalized Clinical Site Payments
• Manage metrics reporting and translate operational data for leadership insights
• Ensure alignment of processes across cross-functional teams

Qualifications

• Bachelor's degree in a relevant field; advanced degree preferred
• 5+ years of experience in clinical trial operations or payment processes
• Strong understanding of clinical site payment models and regulatory compliance
• Proficiency in clinical payment vendor platforms and data analytics tools
• Excellent interpersonal skills for cross-functional collaboration
• Ability to analyze complex data and drive process improvements
• Experience with training development and knowledge management strategies

Benefits

• Comprehensive health benefits including medical, dental, and vision
• 401(k) plan with company matching contributions
• Flexible spending accounts (FSA/HSA)
• Generous paid time off and wellness programs
• Equity ownership opportunities through stock options
• Participation in annual bonus and incentive compensation plans