Senior Manager, Cell Therapy Hub

About the role

At AstraZeneca, we follow the science to explore and innovate, working to treat, prevent, modify, and ultimately cure some of the world's most complex diseases. Within our Cell Therapy organization, we are advancing cutting-edge science and technology to transform outcomes for patients with cancer. We are seeking a Senior Manager, Cell Therapy Hub to join our Cell Therapy Patient Operations team supporting clinical and commercial cell therapy production across multiple sites. This field-based role serves as a critical connection point between treatment centers, healthcare professionals, patients, and AstraZeneca cross-functional teams, ensuring a seamless vein-to-vein (V2V) patient journey. The successful candidate will demonstrate expertise in patient coordination, provider support, and cell therapy operations while delivering an exceptional experience for treatment sites and patients. Reporting to the Senior Director, Cell Therapy Hub, this position plays a key role in advancing life-changing cell therapy treatments through operational excellence and patient-centered support. Here, courage, curiosity, and collaboration fuel a relentless focus on transforming cancer outcomes, powered by a pipeline that fuses innovative science with advanced technology. You will work in an environment where unexpected teams come together to spark bold ideas, backed by meaningful investment and a clear path from discovery to impact. We value kindness alongside ambition, and we empower leaders at every level to ask sharp questions, take smart risks, and turn data into decisions that help patients sooner.

Responsibilities

• Serve as a trusted, knowledgeable single point of contact for treatment site collaborators, improving the site experience through the AstraZeneca Cell Therapy Hub.
• Independently manage all patient vein-to-vein workflows from patient registration through infusion within assigned geographic regions.
• Identify, raise, and resolve patient-related issues while providing coverage support across regions as needed.
• Partner closely with cross-functional teams including Clinical Operations, Site Management, Supply Chain, Medical Affairs, Information Technology, Commercial, and other team members to meet patient and healthcare provider needs.
• Communicate critical patient-related information to site collaborators with empathy and professionalism while managing expectations.
• Collaborate with Regional and Territory Operations Managers to ensure site logistics, personnel readiness, and Chain of Identity (COI)/Chain of Custody (COC) access to AstraZeneca digital platforms.
• Coordinate communication and resolution of issues related to cellular starting materials, investigational