Senior Manager, Operational Excellence, Cell Therapy

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

About the Role

The Senior Manager, Operational Excellence, Cell Therapy is responsible for performing functions to apply techniques and principles that will improve the end-to-end operations and supply chain processes that will deliver best in class safety, quality, productivity and cost across the Cell Therapy value streams. This position is intended for someone with organizational curiosity and will think beyond the current status quo. Using lean/six sigma techniques, the person in this role will drive improvements both individually and through cross functional teams for cell therapy products for both global clinical trials and commercial supply.

Responsibilities

• Build the Operational Excellence Structure and Governance for the Devens Facility.
• Develop Policy Deployment (Hoshin Kanri), Value Stream Maps, Visual Management Systems and other key lean tools.
• Grow the Operations Excellence maturity level in the organization.
• Analyze and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.
• Evaluate and establish processes and systems with the goal of improving product quality, throughput/capacity reduce costs, and/or reduce lead-time and cycle times.
• Utilize business intelligence tools (e.g tableau,) and conducting advanced analytics to improve key performance metrics to achieve future desired operational capability and growth.
• Utilize simulations software (e.g Arena, Promodel) to create models to identify resources needed to support operations and identify opportunities to improve overall resource utilization and capacity.
• Create and maintain capacity models, simulation models, and proactively drive capacity solutions.
• Establishes work measurement programs and analyzes work samples to develop labor standards.
• Analyzes work force utilization, facility layout, and operational data such as production costs, process flow, headcount and production schedules, to determine efficient utilization of worker and equipment.
• Support project teams, prepare project schedules, coordinate the execution of technical projects and develop presentations to disseminate results to project stakeholders and senior management.
• Implement methods for improving efficiency and reducing waste of raw materials and utilities.
• Design and facilitate kaizen/workshops to understand current processes, conduct route cause analysis investigation, design future state and develop change plans.
• Collect, consolidate, and analyze data and information, present it in a format that brings information to life and therefore supports effective decision making.
• Work across all levels, from business leaders to front-line staff, to identify business impacts and support the development of change plans.
• Participate in team meetings and contribute to the development of Process Excellence tools and methods.
• Run internal projects (e.g. Project initiation, planning, scope, funding requests, approvals, execution and closeout).
• Direct multidisciplinary project teams to ensure delivery of the project on time, on budget and to pre-defined quality level.
• Prepare project schedules, coordinate the execution of technical projects and develop presentations to disseminate progress, risks and status to project stakeholders and senior management.
• Work closely with Engineering /Maintenance on the design and implementation of new technology and new systems/facilities related to production process needs.
• Foster strong inter-team relationships to achieve common project goals.
• Support monitoring, analyzing, and optimizing the end-to-end process and anticipate and permanently resolve issues that may arise during production.
• Provide investigation support for production related investigations, ensuring compliance with internal standards and regulatory requirements.
• Design and execute test plans and other risk mitigation exercise as part of investigations (e.g. Root cause analysis and CAPAs).
• Support inspection readiness and actively support regulatory inspections and ensure safe and compliant cGMP operations.
• Review and revise the content of technical documentation (e.g. investigations, changes, SOPs and batch records).
• Support the tracking of team metrics and manage completion of objectives and projects.
• Drive changes across the organization.

Qualifications

• Bachelor’s degree of Engineering/Business/Science or related discipline.
• Leverage of Lean Six Sigma Black Belt.
• Experience with Hoshin Kanri or Policy Deployment systems implementation.
• Development of Value Stream Maps, Visual Management Systems and other lean tools.
• Solid understanding of Engineering, Project Management, Lean Principles, Six Sigma, Financial acumen.
• Vast experience with application of Operational Excellence and Lean Manufacturing principles.
• Experience with Project Management and Change Management principles.
• Solid understanding of cGMP’s and multi-national biopharmaceutical/cell therapy regulations.
• Experience working with external parties and/or leading cross-functional teams.
• Possess strong verbal/written communication skills and ability to influence at all levels.
• Ability to think strategically and to translate strategy into actions.
• Ability to prioritize and provide clear direction to team members in a highly dynamic environment.

Benefits

Our benefits include: Health Coverage: Medical, pharmacy, dental, and vision care. Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life Benefits Include Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Contractors, leased workers and other service providers are not eligible to participate in the program.