Senior Manager, Business Performance

About the role

The Senior Manager, Business Performance is accountable for site‑level business performance insight, activity‑based cost analysis, profit and loss stewardship support, and executive decision readiness for the JHS Spokane manufacturing site. This role translates operational, financial, and commercial data into clear, accurate, decision‑ready insights used by site leadership to manage performance, evaluate trade‑offs, and prioritize actions. It operates within the Business Management Office, establishing and maintaining standard work for performance reporting, supporting key financial and operational review cadences, and ensuring leadership discussions are grounded in consistent assumptions, clear data, and defined decision implications. The position interacts regularly with site leadership and cross‑functional partners and must be performed in accordance with applicable GMP, data integrity, and compliance requirements.

Key Responsibilities

• Business Performance & Decision Support: Serve as the site owner for standardized business performance metrics, dashboards, and executive reporting used in leadership decision forums; translate complex operational and financial data into concise, decision‑focused insights that articulate performance drivers, risks, and trade‑offs; prepare analysis and materials for recurring operating and financial review cadences, ensuring data is accurate, timely, and decision‑ready.
• Profit & Loss Stewardship Support: Support profit and loss review cycles by consolidating, validating, and presenting performance information aligned to agreed assumptions and definitions; partner with Finance to ensure consistency between operational performance indicators, cost drivers, and financial outcomes; provide scenario and sensitivity analysis to inform leadership decisions related to capacity, mix, investments, and prioritization.
• Standardization & Governance: Define and maintain standard work for site‑level performance reporting, including metric definitions, data sources, refresh cadence, and usage expectations; act as a steward of consistency across performance views, preventing parallel reporting, conflicting assumptions, and unmanaged metrics; identify gaps, data‑quality issues, or process breakdowns impacting leadership decision‑making and drive resolution through appropriate partners.
• Cross‑Functional Partnership: Partner closely with Operations, Technical Services, Commercial, Finance, IT/Data, and the PMO to ensure performance insights reflect end‑to‑end site reality; serve as a trusted thought partner to functional leaders by framing issues objectively and grounding recommendations in data; escalate misalignment, data integrity concerns, or decision risk in a clear and timely manner.

Qualifications

• Bachelor’s degree in business, finance, engineering, analytics, or related discipline.
• 7–8 years of experience in business performance, operations analytics, finance, or decision‑support roles within a manufacturing or regulated environment.
• Demonstrated experience supporting leadership decision‑making through structured analysis and executive‑level communication.
• Strong analytical capability with the ability to synthesize large, complex data sets into clear insights.
• Advanced proficiency with Excel and business intelligence or reporting tools (Power BI, Tableau, or similar).
• Expertise in business performance analysis and reporting, profit & loss analysis, financial modeling, data governance, and metric standardization.
• Preferred: MBA, CMA, or advanced degree in a relevant discipline.
• Preferred: Experience supporting site‑level profit and loss discussions or operating review cadences.
• Preferred: Experience working in pharmaceutical, biologics, or other regulated manufacturing environments.

Compensation & Benefits

Hiring wage: $118,500 – $189,600 annually, with opportunities for growth, promotion, and annual raises.

Benefits start on day one and include:

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short‑Term & Long‑Term Disability Insurance
• Employee Assistance Program

Location

Spokane, WA — On Site

Schedule

Full‑Time, Monday‑Friday 8:00 am – 5:00 pm