Senior Manager, Business Proce

About the role

TEGNA Inc. (NYSE: TGNA) is a media company that provides trusted local news and services. The TEGNA Stream Center in Charlotte, NC is seeking a Senior Manager, Broadcast Hub Operations.

Responsibilities

• Manage the day-to-day operation of the TEGNA Stream Center, including supervision of staff
• Ensure the on-air integrity of multiple network programming feeds and respond immediately to on-air issues
• Able to perform live on-air duties during event/operator coverage
• Able to deploy staff strategically for high-profile and live events
• Show strong customer service skills, collaborating with individual station General Managers to address concerns or issues
• Develop, evaluate, and implement technical and operational training initiatives
• Implement and/or evolve policies and procedures
• Provide timely, clear, and direct feedback to employees and administer staff performance evaluations
• Provide leadership, develop teamwork, focus on decision-making
• Establish and maintain effective training schedules
• Respond to changing priorities and adjust as needed

Requirements

• Bachelor’s degree in a related field or equivalent experience
• Proficiency in Excel and Microsoft Office 365 suite
• Knowledge and ability to use electronic equipment and computer hardware/software related to television broadcast operations
• Ability to troubleshoot, take immediate action, and resolve broadcast issues
• Strong customer service attributes and skills
• Strong organization and time management skills
• Unwavering composure in high-pressure situations
• Acute attention to detail
• Excellent interpersonal communication skills
• Experience working successfully as part of a team
• Willingness to work in Charlotte, North Carolina
• Willingness and availability to work flexible hours, including overnight shifts, weekends, holidays

Desired

• 7+ years of experience in a master control or production control room television environment
• 5 years of managerial experience
• Proven passion for media, television, and technology

Benefits

• Comprehensive benefits including medical, dental, and vision coverage
• Fertility, surrogacy, and adoption assistance
• Disability and life insurance
• 401(k) matching up to 80% of eligible contributions
• Teladoc and Spring Health wellness programs
• Paid time off and nine paid holidays

EEO Statement

TEGNA Inc. is committed to equal employment opportunity and considers qualified applicants without regard to race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com

Recruiting Fraud Alert

To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains. Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.