Senior Manager, Business Performance

About the role

The Senior Manager, Business Performance is accountable for site-level business performance insight, activity-based cost analysis, profit and loss stewardship support, and executive decision readiness for the JHS Spokane manufacturing site.

Responsibilities

• Serve as the site owner for standardized business performance metrics, dashboards, and executive reporting used in leadership decision forums.
• Translate complex operational and financial data into concise, decision-focused insights that clearly articulate performance drivers, risks, and tradeoffs.
• Support site leadership by preparing analysis and materials for recurring operating and financial review cadences, ensuring data is accurate, timely, and decision ready.
• Support profit and loss review cycles by consolidating, validating, and presenting performance information aligned to agreed assumptions and definitions.
• Partner with Finance to ensure consistency between operational performance indicators, cost drivers, and financial outcomes.
• Provide scenario and sensitivity analysis to inform leadership decisions related to capacity, mix, investments, and prioritization.
• Define and maintain standard work for site-level performance reporting, including metric definitions, data sources, refresh cadence, and usage expectations.
• Act as a steward of consistency across performance views, preventing parallel reporting, conflicting assumptions, and unmanaged metrics.
• Identify gaps, data quality issues, or process breakdowns impacting leadership decision-making and drive resolution through appropriate partners.
• Partner closely with Operations, Technical Services, Commercial, Finance, IT/Data, and the PMO to ensure performance insights reflect end-to-end site reality.
• Serve as a trusted thought partner to functional leaders by framing issues objectively and grounding recommendations in data.
• Escalate misalignment, data integrity concerns, or decision risk in a clear and timely manner.

Qualifications

• Bachelor’s degree in business, finance, engineering, analytics, or related discipline
• MBA, CMA, or advanced degree in a relevant discipline preferred
• Minimum of 7–8 years of experience in business performance, operations analytics, finance, or decision support roles within a manufacturing or regulated environment required
• Demonstrated experience supporting leadership decision-making through structured analysis and executive-level communication required
• Strong analytical capability with the ability to synthesize large, complex data sets into clear insights required
• Advanced proficiency with Excel and business intelligence or reporting tools required

Benefits

• Hiring Wage: $118,500-158,000 +15% Bonus, with opportunities for growth, promotion, and annual raises.
• Starting on your first day, you receive: Medical, Dental & Vision coverage, Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA), Life & AD&D Insurance, Short-Term & Long-Term Disability Insurance, Employee Assistance Program.