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Senior Manager, Business Operations Lead (Hybrid)

Collins Aerospace · Windsor Locks, CT · 1 mo ago
HybridFull-time

Hybrid position based in Charlotte, NC. Other major Collins Aerospace Digital Technology locations (Cedar Rapids, IA; Richardson, TX; Windsor Locks, CT) may also be considered.

This job requires a U.S. Person (U.S. citizen, national, permanent resident, refugee, or asylee). No sponsorship is available.

About the role

As the Business Operations Lead, you will act as a strategic and operational partner to the VP of Business Systems and Strategic Transformation (BST). You will translate high-level vision into consistent execution, orchestrate the department's operational rhythm, and ensure cross-functional follow-through. This role emphasizes governance, performance tracking, and executive communications.

Responsibilities

  • Design, maintain, and optimize the department's operational cadence, including leadership standups, weekly staff meetings, monthly and quarterly business reviews (MBRs/QBRs), and annual planning cycles.
  • Own execution tracking across all operational forums, capturing decision outcomes, chasing deliverables, unblocking interdepartmental dependencies, and holding leadership accountable.
  • Lead high-impact, cross-functional projects, particularly BST process optimization.
  • Define and track Goals, Improvement targets, KPIs, and system health metrics aligned with corporate objectives.
  • Partner with BST Finance and HR to align departmental budget and resource plans.
  • Prepare strategic presentations, board-level updates, and all-hands messaging to communicate BST roadmap and ROI.

Qualifications

Must Have:

  • University Degree and minimum 10 years of relevant experience, or an Advanced Degree with 7+ years of experience.
  • 5+ years in business operations, management consulting, corporate strategy, or program management within a tech or high-growth environment.
  • Authorized to work in the U.S. without sponsorship (U.S. citizen or Green Card holder).
  • Willingness to travel up to 20%.

Preferred:

  • Experience building and running structured operational cadences (staff meetings, QBRs, planning cycles) for technical or executive teams.
  • Proven ability to track commitments, manage deadlines, and drive execution without direct authority.
  • Background in digital business systems and processes.
  • Exceptional stakeholder management and influence skills.
  • MBA preferred.

Benefits

  • Medical, dental, and vision insurance.
  • Three weeks of vacation for newly hired employees.
  • Generous 401(k) plan with employer matching and separate employer retirement contribution, including a Lifetime Income Strategy option.
  • Tuition reimbursement and Student Loan Repayment Program.
  • Life insurance, disability coverage, and optional coverages (pet, home/auto, critical illness, legal, ID theft protection).
  • Birth, adoption, and parental leave benefits.
  • Fertility and family planning support (Ovia Health) and adoption assistance.
  • Autism Benefit and Employee Assistance Plan (up to 10 free counseling sessions).
  • Wellness rewards program (Healthy You Incentives).
  • Virtual healthcare options (Doctor on Demand, Teladoc Medical Experts).
  • Child and elder care services (Bright Horizons).

Pay

The salary range for this role is $132,400 – $251,600 USD. Eligibility for annual short-term and/or long-term incentive compensation may apply, dependent on role level, performance, and business unit factors.

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