Senior Manager, Business Operations Lead (Hybrid)

Hybrid position based in Charlotte, NC. Other major Collins Aerospace Digital Technology locations may be considered: Cedar Rapids, IA; Richardson, TX; Windsor Locks, CT. U.S. citizenship or lawful permanent residency required. 20% travel.

About the role

Strategic and operational partner to the VP of Business Systems and Strategic Transformation (BST). Act as advisor and proxy, translating high-level vision into consistent execution with a focus on orchestrating the department’s operational rhythm, tracking commitments, and ensuring cross-functional follow-through.

Responsibilities

• Orchestrate the Team Rhythm: Design, maintain, and optimize the department’s operational cadence, including leadership standups, weekly staff meetings, monthly and quarterly business reviews, and annual planning cycles.
• Rigorous Action Follow-Up: Own execution tracking across all forums, capture decision outcomes, chase deliverables, unblock dependencies, and hold leadership accountable.
• Strategic Initiative Management: Lead high-impact, cross-functional projects, particularly BST process optimization.
• Governance & Performance Tracking: Define and track Goals, Improvement targets, KPIs, and system health metrics aligned with corporate goals.
• Financial & Resource Management: Partner with BST Finance & HR to align budget and resource plans.
• Executive Communications: Prepare strategic presentations, board-level updates, and all-hands messaging on BST roadmap and ROI.

What you will learn

• Relationship-building across BST and Digital Technology teams.
• Exposure to executive leadership and broad strategy/execution plans.
• Experience navigating high-stakes actions and deliverables.

Requirements

• University degree and minimum 10 years of relevant experience, or advanced degree with 7+ years.
• 5+ years in business operations, management consulting, corporate strategy, or program management within tech or high-growth environments.
• U.S. work authorization (citizen, national, permanent resident, refugee, or asylee status).
• Willingness to travel 20%.

Preferred Qualifications

• Experience building and running structured operational cadences (staff meetings, QBRs, planning cycles) for technical/executive teams.
• Proven track record in tracking commitments, managing deadlines, and driving execution without direct authority.
• Background with digital business systems and processes.
• Exceptional stakeholder management and cross-functional influence.
• MBA preferred.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for new hires.
• Generous 401(k) with employer matching and separate retirement contribution (Lifetime Income Strategy option).
• Tuition reimbursement and Student Loan Repayment Program.
• Life, disability, and optional coverages (pet, home/auto, critical illness, legal, ID theft protection).
• Birth, adoption, and parental leave benefits.
• Ovia Health (fertility/family planning), Adoption Assistance, Autism Benefit.
• Employee Assistance Plan (10 free counseling sessions).
• Wellness rewards program (Healthy You Incentives).
• Virtual healthcare options (Doctor on Demand, Teladoc Medical Experts).
• Child and elder care services (Bright Horizons).

Pay

Salary range: $132,400 – $251,600 USD. Eligibility for annual short-term/long-term incentive programs based on individual, business unit, and company performance.