Senior Manager- Business Development

Responsibilities

• Generate new business opportunities by identifying and targeting potential customers for freight forwarding services.
• Develop and implement strategies to build a strong pipeline of prospects.
• Establish and maintain relationships with key decision-makers within client organizations.
• Meet or exceed sales targets and KPIs set by management.
• Create and execute strategies to increase sales and market share in the freight forwarding sector.
• Track and analyze sales data to forecast revenue, identify trends, and adjust strategies accordingly.
• Maintain and grow long-term relationships with existing clients by providing outstanding service and support.
• Act as the main point of contact for customers and ensure their needs are met in a timely and professional manner.
• Maintain accurate and up-to-date records of sales activities, client communications, and pipeline status in the CRM system.
• Provide regular updates to management on progress against sales targets and market developments.
• Prepare reports on sales forecasts, customer feedback, and competitor activities.
• Work closely with the operations team to ensure smooth execution of freight forwarding services and customer satisfaction.

Qualifications

• Proven track record in sales and business development.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with clients and partners.
• Strong analytical and problem-solving skills.
• Experience in the freight forwarding industry is a plus.