Senior Manager, Amazon

About the Role

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO, and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez, and Tory Burch.

At Shiseido Americas, we value and celebrate human diversity, fostering a collaborative workplace culture where creative thinking, inclusivity, and unique diverse perspectives drive success. Headquartered in New York City, with offices and facilities in New Jersey, Ohio, Texas, and Florida, Shiseido Americas employs over 2,000 individuals across the US, Canada, and Latin America.

Responsibilities

• Own forecasting, sales reporting, and promotional planning (Amazon tentpole events, beauty events, and BFCM) to identify topline growth opportunities and inform business decisions.
• Manage the Amazon P&L, including performance tracking, opportunity identification, and recommendations to improve profitability.
• Drive growth for Shiseido Americas brands (Shiseido, Clé de Peau, Drunk Elephant, Issey Miyake, and Dr. Dennis Gross) on Amazon.
• Lead, coach, and develop two direct reports, ensuring clear priorities, strong execution, and continued growth within the Amazon business.
• Serve as the Amazon subject matter expert for the organization, translating marketplace knowledge into clear recommendations and educating cross-functional teams on driving business performance.
• Understand each brand’s vision for their Amazon business, including their unique customer bases and the role Amazon plays in the portfolio.
• Collaborate with marketing teams to optimize brand store, PDP, and A+ content.
• Creatively solve executional issues that present business risk.
• Work closely with brand teams, marketing teams, agencies, and planning teams to unlock synergies.
• Act as a liaison to develop trusting relationships with external and internal brand partners and strategize growth together.
• Assist the Director in project managing setup and process flow for new accounts across the organization.
• Lead weekly meetings with brand and agency teams to discuss the current state of the business and outstanding deliverables.
• Prepare clear business reports and executive presentations for the ADX team, translating performance trends, risks, and opportunities into actionable recommendations.
• Oversee and be accountable for media investment, performance, and optimization in partnership with agency teams.
• Work closely with agency, demand, and planning teams to ensure a healthy stock rate.

Requirements

• College degree and minimum 7 years’ experience in Amazon marketplace, retail, e-commerce, consulting, or business strategy.
• Required experience using Amazon Seller Central, including the ability to efficiently navigate the platform and manage day-to-day business needs.
• Proven track record driving results in account management (must be familiar with assortment strategy, marketing plans, e-commerce sales tactics, and key metrics).
• Proficient in analyzing business performance and making recommendations.
• Ability to work independently and in an ambiguous environment.
• Detail-oriented with a strong sense of ownership, urgency, and organization.
• Proven success in project management and communicating effectively with cross-functional teams.

Benefits

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

Pay

Salary: $109,920 - $151,140/year

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer participation in our bonus program and a full range of competitive benefits.