Senior Manager, Accounts

Job Overview

Office Policy: Hybrid environment - 3 days in office
Role Type: Full-Time (fixed-term)

Key Responsibilities

• Develop a clear understanding of each client’s business, marketing goals, and program objectives
• Partner with team members from Next Gen Client Services and University Relations teams for the development and execution of client programs
• Oversee 1-3 accounts based on scope
• Manage and own daily workflow of client projects to ensure timely, economic program execution
• These tasks include, but are not limited to, status documents, budget responsibilities and project management
• Ensure that all invoices are processed correctly - from vendors to student payments and have the ability to identify and address issues
• Leads relationships with outside vendors to provide seamless delivery of program needs
• Produce client-facing reports by gathering qualitative and quantitative program data
• Lead, mentor and manage Account Managers via work ethic, urgency and demonstration of best practices
• Participate in agency brainstorms to help develop new, creative ways to engage Next Gen consumers
• Contribute to agency culture by actively participating in building positive internal relationships and maintaining enthusiasm toward day-to-day tasks and agency passion points
• Perform other duties, as assigned

Qualifications & Skills

• Bachelor’s degree in marketing, communications, business or a related field
• 4-5 years of related work experience, ideally with exposure to events and experiential marketing
• Strong entrepreneurial spirit with eagerness to learn and grow in a high energy environment
• Values and respects the importance of organization and time management for effective multitasking
• Customer-service focus with outstanding interpersonal, written, and oral communications skills
• Creative thinker that is willing to travel ‘outside of the box’ for the right solution(s)
• Self-motivated with proven ability to think quickly and problem solve
• Innate curiosity and awareness of next generation trends and behaviors
• Proficient in Microsoft Outlook, Excel, Word, and PowerPoint
• Experience working with Salesforce, Adobe Creative Suite, and project management tools (Asana, SharePoint, Workday, etc.) a plus

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
• Parental Leave: We provide paid parental leave to support your family during important life events.
• Retail Plan: 401k plan including contribution matching.
• Healthcare: Medical, HSA coverage options
• Base salary range: $75,000-$85,000. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.