Senior Loan Assistant/Specialist

Position Summary

Nola Bank is seeking a detail-oriented and customer-focused Senior Loan Assistant to support commercial and consumer lending operations. Reporting to the Senior Loan Officer, SVP, this role assists with loan origination, documentation, closing coordination, and portfolio servicing while ensuring an excellent borrower experience. This position acts as a key liaison between lenders, borrowers, attorneys, title companies, appraisers, and internal teams.

Key Responsibilities

• Support lenders through loan origination, processing, and closing
• Prepare, organize, and validate loan files for completeness and accuracy
• Cook with third parties (borrowers, attorneys, title companies, appraisers, insurers, etc.)
• Review loan documentation for compliance with approved terms and bank policy
• Prepare commitment letters, closing packages, renewals, modifications, and related documents
• Track due diligence items (appraisals, title, insurance, UCCs, flood determinations, etc.)
• Assist with loan boarding, funding, collateral tracking, and post-closing review
• Maintain accurate loan records and ensure regulatory compliance
• Support pipeline tracking, reporting, audits, and loan reviews
• Provide responsive customer service throughout the lending process

Qualifications

• 3–5 years of experience in loan operations, processing, or commercial loan administration
• Knowledge of commercial, consumer, and real estate lending documentation
• Understanding of loan file requirements, collateral perfection, and compliance standards
• Proficiency in Microsoft Office and document management systems
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Experience

• C&I, CRE, and small business lending exposure
• Community bank or de novo banking experience
• SBA lending knowledge
• Familiarity with loan documentation systems and core banking platforms
• Understanding of regulatory lending requirements

What We Offer

• Competitive compensation and benefits
• Collaborative, relationship-driven culture
• Growth opportunities in a scaling de novo bank
• Direct exposure to senior leadership
• Opportunity to help build a community bank from the ground up

About Nola Bank

Nola Bank is a locally led, community-focused bank founded to serve the people, businesses, and neighborhoods of New Orleans. We are committed to expanding access to financial services, creating economic opportunities, and supporting the long-term prosperity of the communities we serve. We are dedicated to supporting small businesses, strengthening neighborhoods, promoting financial inclusion, and helping create pathways to financial success. Our leadership team and board members bring decades of experience in banking, business, and community development, ensuring that our customers receive trusted guidance and responsive service. At Nola Bank, we're more than a bank, we're your neighbors, your partners, and your advocates for financial success.