Senior Living Admissions Coordinator

About the role

Coordinates the admissions process for rehab, nursing home, and/or assisted living facilities, ensuring a smooth transition for new residents.

Responsibilities

• Provide information and interview prospective residents and/or family members/responsible parties.
• Conduct tours of the facility.
• Complete application and pertinent paperwork.
• Obtain insurance verification and prior authorization.
• Finalize admission arrangements.
• Review resident census information to monitor room/facility availability.
• Greet office visitors and answer telephones in a professional and helpful manner.
• Interview prospective residents, family members, and/or responsible parties, both in person and by telephone.
• Assist prospective residents and family members in obtaining information about services provided by assisted living or skilled nursing centers.
• Schedule and conduct tours, describing services, features, and rates.
• Document general lead information and activities in the CRM program, scheduling follow-ups as needed.
• Assist with the completion of admissions contracts, forms, and required paperwork.
• Ensure all admissions documents are completed prior to resident admission.

Requirements

• Bachelor’s degree from a four-year college or university; or one to two years of related experience and/or training; or equivalent combination of education and experience.
• Knowledge of medical terminology preferred but not required.
• Basic computer skills, including knowledge of Microsoft Word and Excel.
• Ability to learn CRM, EHR software, and various hospital web-based programs.
• Valid driver’s license.

Benefits

• Two comprehensive medical coverage plans, as well as dental and vision.
• Life insurance and voluntary life insurance.
• Short- and long-term disability insurance, critical illness insurance, accident insurance, hospital indemnity insurance, and cancer indemnity insurance.
• Flexible spending accounts.
• 403(b) retirement plan.
• Paid sick, vacation, and holiday time.
• Direct deposit.
• Tuition reimbursement.

Pay

Up to $30/hour.

Schedule

Full-time, days.