Senior Library Specialist- Access Services- Circulation- Rockefeller/Sciences/Orwig
About the role
This is a library union position that supports the Library's mission by performing skilled tasks in Access Services-Circulation.
Responsibilities
- Provides customer service and assistance to users in support of library services
- Provides instruction and guidance on how to use the library, access its resources, and develop information seeking skills
- Assists users with research software and related tools (e.g., bibliographic citation management software and e-book reading software)
- Interprets library policies and procedures
- Facilitates referral of in-depth questions to specialists as appropriate
- Answers directional, navigational, informational, and how-to queries
- Assists users in locating alternative information resources and services
- Assists onsite users with the Library's public equipment; does basic troubleshooting, arranges for repair, and refers to specialist as appropriate
- Checks and performs basic maintenance on the Library's public equipment (e.g., fills paper trays, adds toner, clears paper jams, stocks needed supplies)
- Assists onsite users with other equipment within the library, including OIT-owned, Graphic Services-owned and BrownCard-owned equipment in the absence of non-library staff; does basic troubleshooting, refers to specialist as appropriate and checks and performs basic maintenance on such equipment
- Utilizes resource sharing systems including consortia! and reciprocal agreements to borrow and lend library materials
- Receives and processes requests for material, as for example, course reserves or resource sharing
- Physically prepares material for reserves and resource sharing, and for return to stacks
- Selects and creates physical or electronic copies of source material requested for course reserves or resource sharing
- Creates links for electronic reserves
- Affords assistance with compliance with resource sharing policies within Library guidelines
- Maintains hold shelf, Reference collection and Course Reserves
- Opens and closes buildings in the absence of other security personnel
- Assumes additional responsibility on evenings, weekends and holidays for collections and buildings in the absence of other library personnel
- Trains and provides assistance to co-workers
- Trains, schedules their work, directs, and assists with payroll for student assistants
- Performs related duties as required
Requirements
Minimum Qualifications:
- Bachelor's degree or equivalent experience
- Previous public service experience in an academic library preferred
- Computer skill, ability to use standard computer software packages
- Capacity to learn new technologies and systems necessary for continually effective job performance
- Oral and written communication skills
- Problem solving skills
- Ability to unpack, shelve, and move library materials
- Eyesight which permits close work
- Knowledge of one or more foreign languages desirable
Qualifications
Successful completion of a test may be required
Skills
Will be required to work evenings and/or weekends
Pay
Academic year: Thu. 6:00 pm - 2:00 am (7.5 hours), Fri. 2:15 pm -10:15 pm (7.5 hours), Sat. 2:15 pm -10:15 pm (7.5 hours), Sun. 10:00 am - 4:15 pm (5.75 hours); Summer/breaks: Wednesday, 8:00 am - 3:30 pm (7 hours), Thursday, 3:30 pm - 9:15 pm (5.25 hours), Friday, 8:00 am - 3:30 pm (7 hours), Saturday, 9:45 am - 5:15 pm (7 hours)
Schedule
Academic year: Thu. 6:00 pm - 2:00 am (7.5 hours), Fri. 2:15 pm -10:15 pm (7.5 hours), Sat. 2:15 pm -10:15 pm (7.5 hours), Sun. 10:00 am - 4:15 pm (5.75 hours); Summer/breaks: Wednesday, 8:00 am - 3:30 pm (7 hours), Thursday, 3:30 pm - 9:15 pm (5.25 hours), Friday, 8:00 am - 3:30 pm (7 hours), Saturday, 9:45 am - 5:15 pm (7 hours)