Library Information Specialist, Access Services - Circulation/Reserves

About the role

Provides frontline library services to a diverse population of users at the North and West Service Desks during the combined 200 hours they are open during the regular semester.

Responsibilities

• Processes local materials and materials from other UM and MOBIUS libraries.
• Affixes to other Circulation tasks, such as course reserves or hold shelf materials.
• Adjusts work schedule as needed when library hours change.
• Acts as backup when necessary to ensure the Service Desks remain open during normal hours.

Requirements

• High school diploma or equivalent and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.
• Bachelor’s degree or an equivalent combination of education and experience preferred.
• Six months of library experience preferred.
• Directly related education or training may be substituted for experience.
• Supervisory experience preferred.

Qualifications

• Excellent verbal and written communication skills.
• Ability to explain issues clearly and work to satisfactorily resolve problems.
• Strong interpersonal and customer service skills.
• Ability to work with others collaboratively and respectfully.
• Ability to exercise discretion and judgment including handling confidential patron information.
• Certainty using computer software and equipment.

Skills

• Physical stamina required.
• Moves materials and related physical actions part of the workday.
• Able to move fully loaded book trucks on wheels (at least 200 lbs.).
• Able to read call numbers on books located on shelves at ground level and up to nine feet in height and where lighting is diminished; ladders and footstools are available.

Benefits

This position is eligible for University benefits, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

Pay

Salary Range: $16-$16.70 hourly

Schedule

Shift Mon-Thurs, 8am-5pm: Sun, 10am-7pm during regular academic semester hours. Work schedule varies when Library hours change, such as during semester breaks, intercession periods, or summer session. Work shift alters when needed as backup to ensure Service Desks are covered, including night and weekend hours.