Senior Library Specialist-Access Services -Circulation-Rockefeller-Sciences-Orwig

This position performs skilled tasks in Access Services-Circulation in support of the Library's mission. Provides Circulation services at multiple service points (Rockefeller, Science & Orwig libraries).

Schedule

Hours of work during the Academic year:

• Tuesday through Saturday
• Tuesday, Wednesday & Thursday: 2:00 p.m. to 10:00 p.m.
• Friday & Saturday: 2:15 p.m. to 5:15 p.m.

Hours of work during the summer:

• Tuesday through Saturday
• Tuesday, Wednesday & Thursday: 1:45 p.m. to 9:15 p.m.
• Friday & Saturday: 9:45 a.m. to 5:15 p.m.

This is a full-time position working as a member of the Library's bargaining union staff.

Responsibilities

• Provides customer service and assistance to users in support of library services
• Provides instruction and guidance on how to use the library, access its resources, and develop information seeking skills
• Provides assistance to increase self-sufficiency
• Assists users with research software and related tools (e.g., bibliographic citation management software and e-book reading software)
• Provides general library tours consistent with the Library's tour outline
• Interprets library policies and procedures
• Assists users in locating alternative information resources and services
• Answers directional, navigational, informational, and how-to queries
• Facilitates referral of in-depth questions to specialists as appropriate
• Responds to and interacts with online users referring to specialists as appropriate
• Assists users in locating, retrieving, borrowing, and copying library-owned information resources
• Routes, lends, pages, searches, receives, charges, discharges, holds, scans, downloads, and copies library materials
• Creates and edits patron, course reserve, bibliographic (e.g., minimal level "on the fly") records; creates and edits item records for storage
• Collects fines and fees, adjusts patron accounts, issues library privileges, and assigns carrels/lockers
• Assists onsite users with the Library's public equipment; does basic troubleshooting, arranges for repair, and refers to specialist as appropriate
• Checks and performs basic maintenance on the Library's public equipment (e.g., fills paper trays, adds toner, clears paper jams, stocks needed supplies)
• Assists onsite users with other equipment within the library, including CIS-owned, Graphic Services-owned and BrownCard-owned equipment in the absence of non-library staff; does basic troubleshooting, refers to specialist as appropriate and checks and performs basic maintenance on such equipment
• Utilizes resource sharing systems including consortia and reciprocal agreements to borrow and lend library materials
• Receives and processes requests for material, as for example, course reserves or resource sharing
• Physically prepares material for reserves and resource sharing, and for return to stacks
• Identifies, selects and creates physical or electronic copies of source material requested for course reserves or resource sharing
• Creates links for electronic reserves
• Assists with compliance with resource sharing policies within Library guidelines
• Assists supervisors with generating and/or reviewing reports
• Maintains hold shelf, Reference collection and Course Reserves
• Opens and closes buildings in the absence of other security personnel
• Assumes additional responsibility on evenings, weekends and holidays for collections and buildings in the absence of other library personnel
• Trains and provides assistance to co-workers
• Trains, schedules their work, directs, and assists with payroll for student assistants
• Performs related duties as required

Supervisor: Rockefeller Circulation Manager. Works independently under general direction; makes independent judgments and decisions within scope of library policies and procedures.

Requirements

• Bachelor's degree or equivalent experience
• Previous Public Service Experience in an Academic Library

Skills

• Preferred computer skills, ability to use standard computer software packages
• Capacity to learn new technologies and systems necessary for continually effective job performance
• Ability to interact favorably with library users and co-workers
• Oral and written communication skills
• Problem solving skills
• Ability to unpack, shelve, and move library materials
• Eyesight which permits close work
• Ability to perform detailed work accurately with reasonable speed
• Knowledge of one or more foreign languages desirable
• Keyboarding skill of 30 WPM
• Successful completion of a test may be required
• Will be required to work evenings and/or weekends

Benefits

Please review additional information on the Benefits of Working at Brown.