Senior Lease Administrator

Position Overview

The Lease Administrator reports to an Account Manager or Director/Principal depending on the client account, ensures the accuracy of the database information, timeliness of reporting to the client, the efficient management of day-to-day operations between the Company and the client, and directs and controls the normal, daily operations for the client account, among other tasks.

General Job Responsibilities

• Ability to independently and accurately abstract and perform quality control reviews of lease documents, including updating and maintaining of lease data in applicable real estate management system(s).
• Independently ensure compliance with client SLA’s and/or CLA best practices, including proper entry into the CLA document workflow system.
• Perform timely and accurate document processing, ensuring compliance with lease-level requirements within timeframes required per contract and/or CLA standards.
• Identify invoices that do/do not match the rent forecast and resolve exceptions, including, if necessary, interaction with Landlords and client in order to resolve issues.
• Communicate with both internal and external stakeholders, including requests from clients and/or management; ability to interact with landlords and property managers.
• Complete CPI / prorated rent adjustments and estoppel reviews.
• Perform desktop reviews of all operating expense reconciliations focusing on client savings opportunities and compliance with lease requirements.
• Absorb and assist with Client deliverables such as submission of monthly/quarterly/annual reports, including monthly non-financial and financial reports and rent recommendations.
• Ability to appropriately and proactively manage multiple priorities, including multiple clients.
• Participate in and complete project work as assigned.
• Assist manager with training of new team members on standard practices as well as client-specific practices.
• Establish and maintain documented client procedures and protocol at onboarding and quarterly or as needed.
• Independently prepare, review and deliver internal / external reports and deliverables, as documented in procedures with analysis / footnotes; escalate new service requests.
• Update Internal Systems (Client Master Listing, BOX, DocLog etc.) monthly or as change dictates.

Minimum Requirements

• Excellent communication skills. Capable of discussing issues that are more strategic and defend a position both verbally and in writing, and act as a resource in meetings.
• Intermediate math skills including ability to calculate CPI increases, percentage change, etc., some interpretive understanding.
• Intermediate computer and database maintenance capabilities.
• Ability to create necessary spreadsheets and documents with analysis in software (i.e., Excel).
• Can arrange and participate in meetings as required.
• 2-4 years experience in Lease Administration
• Experience with CoStar, ManagePath, Visual Lease, or other lease administration software

Physical Requirements

Ability to travel (minimal)

PAY & SCHEDULE

From $60,000 to $70,000 per year