Senior Learning Strategist

About the role

This is a Hybrid position, you must be able to work out of out Salt Lake City office two days a week. As a Senior Learning Strategist, you drive business impact and blend consulting with hands-on design at the intersection of business strategy, human performance, and learning science.

Responsibilities

• Consult directly with clients to diagnose performance challenges and architect comprehensive learning ecosystems.
• Bring solutions to life through compelling presentations and prototypes.
• Shape the 'what' and 'why,' and design the 'how.'
• Shape not only client solutions but also how AllenComm consults, designs, and delivers learning solutions at scale.
• Lead discovery engagements using human-centered design thinking and performance consulting methodologies to uncover root causes beyond surface-level training requests.
• Design and implement multi-modal learning journeys.
• Blend formal learning with the workflow.
• Provide ongoing performance support and apply behavioral reinforcement strategies.
• Architect measurement frameworks aligned to evaluation models and business KPIs.
• Create measurement approaches that can be adapted across client contexts.
• Present story-driven solution proposals to C-suite and senior stakeholders, defining, developing, and delivering solutions that translate learning strategy into business value.
• Partner with sales teams to shape opportunities and position our capabilities.
• Build and strengthen client relationships by proactively seeking ways to deepen them and identifying strategic value-adds.
• Contribute to building our library of proven solution patterns and consulting methodologies.
• Develop and refine reusable discovery tools, consulting frameworks, and solution recipes to standardize our approach across consulting, technology discovery, and measurement engagements.
• Conduct needs analysis using various methodologies and recommend learner-centered experience designs grounded in cognitive science, adult learning principles, and evidence-based practices.
• Create modern learning modalities, including microlearning, scenario-based learning, video-based learning, AI-powered adaptive experiences, and in-the-flow-of-work performance support.
• Develop learning solutions optimized for the modern learner—mobile-responsive, accessibility-compliant, and designed for different environments and industries (e.g., manufacturing, call centers, retail, financial).
• Quickly prototype learning solutions using rapid methods.
• Clearly describe the prototype so it can be replicated 'at scale.'
• Present these to stakeholders for feedback and validation before full development.
• Leverage contemporary learning technologies and platforms (LXP, LMS, authoring tools, video tools, AI-assisted development).
• Actively evaluate AI tools and contribute to shared best practices, examples, and guidelines for AI-enabled learning across the organization.
• Partner with a Tech Lead to consult on technical requirements and platform selection.
• Support optimal learner experience and administrative efficiency.
• Stay current on emerging technologies, including AI/generative AI in learning.
• Explore immersive technologies and learning analytics.
• Help define how we strategically integrate AI into learning solutions.
• Build our organizational knowledge base.
• Guide and mentor cross-functional teams through agile and iterative design.
• Be the learner’s advocate.
• Collaborate to influence and persuade the team to do the right thing, not the easy thing.
• Make tough decisions and trade-offs while protecting the learner experience.
• Conduct reviews of produced work, provide timely actionable feedback, and use feedback from team members to improve design elements we plan to reuse.
• Co-manage client accounts by maintaining transparency and communicating proactively.
• Resolve client concerns with consultative problem-solving and provide strategic recommendations.
• Balance multiple projects while maintaining quality and meeting deadlines.

Qualifications

• At least 5 years of experience consulting with clients to diagnose performance needs and design scalable, innovative learning solutions.
• Demonstrate experience conducting needs analyses using multiple methodologies, including interviews, observations, and data analysis.
• Have a proven ability to design and successfully pitch learning solutions for senior business leaders.
• A portfolio demonstrating diverse learning modalities and measurable business impact is required.
• Strategic thinking: Connect learning interventions to business outcomes. Articulate the chain of impact from learning to performance to business impact.
• Business acumen: Translate business challenges into learning strategies. Speak the language of business stakeholders.
• Modern learning design: Demonstrate deep knowledge of evidence-based learning science and adult learning theory. Apply contemporary design practices.
• Measurement mindset: Design evaluation strategies that show performance improvement and business impact. Demonstrate impact beyond learner engagement and satisfaction.
• Technology fluency: Use modern authoring tools, including Storyline, Rise, Captivate, Vyond, and Camtasia. Be familiar with learning platforms and excited about AI-assisted design.
• Consulting presence: Demonstrate executive presence and persuasive storytelling. Build trusted advisor relationships.

Preferred Qualifications

• Experience with skills-based learning, competency frameworks, and designing learning in the flow of work.
• Knowledge of learning analytics and data-informed design.
• Familiarity with human-centered design and agile methodologies.
• Experience with AI tools for learning.
• Industry certifications (CPTD, CPLP) or advanced degrees in instructional design, educational technology, or related fields.