Jobs · Information Technology · North Carolina

Senior Learning Experience Designer, Emerging Technology & AI Fluency

Cencora · Raleigh, NC · 3 wk ago
Information Technology$95k–$148k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro about team, purpose, etc. That could be "About the role" or maybe "About Cencora". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. . .). Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include based on content. We have: - Intro paragraph: "Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!" This is generic marketing. Could be "About the role"? Not exactly. Might be better as "About Cencora" but not in list. The allowed headings list includes "About the role". We could use that for this intro. - Then "Job Details The Senior Learning Experience Designer for Emerging Tech & AI Fluency will design learnings that people want to go through. ..." This is description of role. Could be part of About the role. - Then "Responsibilities" heading with bullet list of responsibilities. - Then "Education And Work Experience" heading with bullet list. - Then "Certifications" heading with bullet list. - Then "Skills And Knowledge" heading with bullet list. - Then "What Cencora offers" heading with paragraph about benefits. - Then "Full time Salary Range* $94,500 - 148,060" plus explanation about locale variation. That's Pay. - Then EEO boilerplate etc to remove. - Then "Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation" maybe minor metadata; could be short p. We need to remove EEO/equal-opportunity boilerplate, duplicated lines, application instructions. Also remove navigation/legal etc. We need to keep substantive info: responsibilities, education/experience, certifications, skills/knowledge, benefits, pay, affiliated companies maybe. We should not create sections with placeholder text. So we need to ensure each section has real content. We need to use

    for each section heading. We need to use
    • for any list of duties/requirements/benefits. For benefits we have a paragraph describing benefits; could be

      not list. But we could also list benefits as bullet list if we extract items: medical, dental, vision care, backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, paid caregiver leave, training programs, professional development resources, mentorship programs, employee resource groups, volunteer activities. That's a list. The posting says: "In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more." We could turn that into a

      • list. That would be appropriate. Pay: we have salary range and note about locale variation. That's specific content, so we can include a Pay section with

        maybe. Schedule: not mentioned besides "Full time". Could be schedule: Full time. That's specific. Could include Schedule section with

        Full time

        . But we need to ensure we don't create placeholder. It's real. So we can include Schedule. But the instruction: "Prefer a few substantive sections over many thin ones." Might combine Schedule into Pay? But they said use headings for Pay, Schedule. Could include both. We need to avoid duplication: The intro about team members could be About the role. Let's structure:

        About the role

        Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

        Then maybe a paragraph describing the role: "The Senior Learning Experience Designer for Emerging Tech & AI Fluency will design learnings that people want to go through. This team treats design as a craft and holds a high bar for quality. Most learning content is forgettable, and our aim is to produce work that isn't. This role is responsible for designing strong visuals and narratives for an Enterprise audience. This is a senior individual contributor role. You'll own the visual design, the narrative, and the overall experience of AI-native courses and learning experiences from concept through finished product, and you'll help set the quality standard for the team's work." We could include that in About the role as well. Then Responsibilities:

        Responsibilities

        • ... each responsibility as li. We need to extract each responsibility line from the bullet list after "Responsibilities". The list includes many sentences separated by periods. We'll split into items. Responsibility list: - Design courses and learning experiences end to end: the visual system, the narrative arc, and the experience of a learner moving through the material. - Write and structure content so that it teaches clearly and reads well. - Build the visual identity for courses in Figma, the Adobe suite, and video tools, and use generative AI image and video tools to produce work more quickly and at a higher standard. - Prototype early and often, gather feedback, and refine. - Partner with the technical lead through the build so that design intent carries through to the final product. - Create compelling visual designs and multimedia content that communicate complex concepts in a clear, engaging, and audience-focused manner. - Transform technical, data-heavy, or specialized content into intuitive learning experiences, communications, and storytelling assets. - Develop creative deliverables across multiple formats, including digital graphics, presentations, videos, motion graphics, and interactive content. - Partner with cross-functional stakeholders to understand business objectives and translate them into impactful visual and narrative solutions. - Utilize Figma, Adobe Creative Suite, and video production tools to design, produce, and refine high-quality creative assets. - Integrate generative AI technologies into the creative development process to improve efficiency, enhance content quality, and explore innovative design solutions. - Write and edit content that simplifies complex information and ensures clarity, consistency, and audience engagement. - Maintain high standards of design excellence, applying sound judgment and providing rationale for creative decisions and recommendations. - Contribute to concept development, visual storytelling, and creative strategy from ideation through final execution. - Adapt quickly to changing priorities, evolving business needs, and ambiguous requirements while delivering quality work in a fast-paced environment. - Continuously evaluate emerging design trends, tools, and AI-enabled capabilities to drive innovation and improve the user experience. - Bring your own point of view to the work. That's many items; we can keep them. Education And Work Experience: heading maybe "Education and Experience". But allowed headings include Requirements, Qualifications, Skills. The posting has "Education And Work Experience". Could map to "Requirements" or "Qualifications". The instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should use those standard headings. So we need to map content to those. Thus: - About the role: intro + role description. - Responsibilities: as above. - Requirements: education and work experience (Bachelor's degree..., 6+ years experience..., etc). Also maybe include "Experience explaining technical subjects to non-technical audiences." That is part of requirements. - Qualifications: maybe certifications? Or we could treat Certifications as Qualifications. But we have also Skills And Knowledge which maps to Skills. Thus:

          Requirements

          • Bachelor's degree in communications, marketing, educations, technology and design, social sciences, or a related field, or equivalent experience required.
          • 6+ years of experience in corporate accounting or controllership, close and reporting, and compliance, in professional services, or a related field required.
          • Formal learning or instructional design experience preferred, but not required.
          • Background in a creative field outside learning, such as editorial, film, product, brand, or games preferred, but not required.
          • Experience explaining technical subjects to non-technical audiences.
          Note: The posting says "Education And Work Experience Bachelor's degree ... required. 6+ years of experience in corporate accounting or controllership, close and reporting, and compliance, in professional services, or a related field required. Formal learning or instructional design experience preferred, but not required. Background in a creative field outside learning, such as editorial, film, product, brand, or games preferred, but not required. Experience explaining technical subjects to non-technical audiences." We'll include those. Then Qualifications: maybe Certifications. Use heading Qualifications.

          Qualifications

          • Certified Professional in Talent Development (CPTD), Instructional Design, Lean Six Sigma Green Belt, or equivalent certification preferred.
          Then Skills: Skills And Knowledge.

          Skills

          • ... each skill as li.
          We need to extract each skill bullet. List: - Demonstrated ability to translate complex, technical, and highly regulated business content into engaging, learner-centered experiences and clear instructional materials. - Expertise in visual communication, instructional storytelling, and information design, with the ability to create compelling learning assets that drive engagement and knowledge retention. - Strong knowledge of adult learning principles, learning experience design methodologies, and content development best practices. - Experience designing multimedia learning solutions, including eLearning, video, presentations, infographics, job aids, and interactive digital content. - Advanced proficiency with Figma, Adobe Creative Suite, video production and editing tools, and presentation design software, including Microsoft PowerPoint. - Experience incorporating generative AI technologies into content development, design workflows, and creative ideation while maintaining quality and accuracy standards. - Exceptional writing, editing, and content simplification skills, with the ability to make technical, scientific, or operational topics accessible to diverse audiences. - Ability to evaluate content quality, provide constructive recommendations, and apply sound judgment when making creative and instructional design decisions. - Strong research and information-gathering skills with the ability to synthesize content from subject matter experts, documentation, and business stakeholders into effective learning solutions. - Proven ability to manage multiple projects simultaneously, prioritize competing deadlines, and deliver high-quality work in a fast-paced, evolving environment. - Strong stakeholder management and consulting skills. - Strong analytical thinking and problem-solving capabilities with the ability to identify learning needs and recommend solutions. - Effective facilitation, presentation, active listening, questioning, and feedback skills to support stakeholder engagement and content validation. - Demonstrated commitment to customer experience and continuous improvement. - Ability to thrive in ambiguous environments, adapt quickly to changing priorities, and exercise initiative with minimal supervision. We

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