Senior Lead Technical Manager

This role is based at one of our corporate offices in McLean, VA, Dallas, TX, or Memphis, TN.

About the role

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Lead Technical Manager, you will bring your technical skills to a hospitality company with an award-winning culture. On the corporate systems team reporting to the Senior Director of Corporate Systems, you will support projects including deployment of financial and procurement systems across the globe.

Responsibilities

• Lead complex initiatives by taking ownership of problems. These problems often span technology, process, and people. Guide them to resolution through structured plans and collaboration
• Bridge business and technology by working with team members to agree on requirements, review solution designs, and ensure proposed approaches are practical and scalable
• Lead cross-functional collaboration by facilitating meetings, building consensus across diverse teams, and bringing the right people together to move initiatives forward and unblock progress
• Lead delivery and quality through a mix of project management and hands-on technical contribution

Collaboration

• Collaborate with a broad range of partners, being a bridge between core technology teams and business-led technology initiatives
• Work with business technology & process teams, core technology teams, enterprise application and platform owners, external partners, and SaaS vendors
• Manage a small team of contractors that report to you directly, though this is primarily an individual contributor role

Deliverables

• Clear plans and decision artifacts that align leadership and guide execution, including project plans, budgets, timelines, steering committee materials, and discussion decks used to inform decisions and secure consensus
• Well-defined solution and architecture documentation that translates needs into executable designs, such as architecture and data-flow diagrams, process flows, integration designs, and technical options assessments
• Operationally ready delivery outputs that ensure our solutions support production, including testing and validation documentation, support models, and transition of materials for ongoing operations

Requirements

• Seven (7) years of professional experience in Technology or a related field, with demonstrated experience delivering complex, cross-functional initiatives in an enterprise environment
• Six (6) years of work experience in management consulting or an internal consulting-style role, partnering with business and technology team members to scope problems, develop solution options, and deliver outcomes
• Six (6) years of experience working with enterprise ERP technologies (e.g., PeopleSoft or equivalent ERP platforms) or Coupa
• Experience supporting Coupa–ERP integrations and related business processes, ensuring data integrity, scalability, and operational readiness
• Demonstrated working knowledge of enterprise technology and SaaS-enabled solutions, including system integrations such as APIs and SFTP/file-based exchanges, as well as solution and architecture design
• Experience translating business process requirements into technical deliverables and operational models
• This is a hybrid role and requires proximity to one of our three US office locations (McLean, Dallas, Memphis)
• Travel up to 5%

Qualifications

• Bachelor's Degree, or Associate's Degree plus 7+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• Ten (10) + years of professional work experience in Technology or related field
• Project Management Professional Certification (useful but not required)

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Pay

The pay range for this role is $110,000 – $160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.