Senior Technical Manager
The Metropolitan Museum of Art · New York, NY · 1 mo ago
Information Technology$125k–$135k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use for each heading. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate etc.
We need to parse the posting:
- Intro about The Met: description of museum, values, etc. This could be "About the role"? Actually "About The Metropolitan Museum Of Art" is about the organization. Could be "About the role"? The instruction: use
.
**Requirements** (mandatory): Let's extract from "Requirements & Qualifications" the mandatory ones before the "preferred" statements.
The text:
"Requirements & Qualifications
8-10+ years of progressively responsible experience in live event production, performing arts production, audiovisual services, museum operations, or related fields.
3-5 years of supervisory or management experience.
Expert knowledge of professional audio, video, projection, lighting, livestreaming, presentation, and event-production technologies, including troubleshooting, system integration, signal flow, and live-event operations.
Demonstrated experience leading technical teams and managing complex production operations.
Experience working within unionized environments and collective bargaining frameworks.
Experience with event scheduling, resource planning, and workforce management.
Strong organizational and operational planning skills.
Excellent written and verbal communication skills.
Ability to manage multiple high-priority projects simultaneously.
Availability for frequent evening and weekend work as operational needs require."
These seem required.
**Qualifications** (preferred): After that:
"Experience in museums, performing arts organizations, cultural institutions, or higher education preferred
Experience with Artifax, Lasso, Workday, Microsoft 365, AutoCAD, QLab, and production-management software preferred
Budgeting, procurement, and vendor management experience preferred
Experience developing operational procedures and service-delivery standards preferred"
We'll put those in Qualifications.
**Skills**: Could be a separate section for skills like "Expert knowledge of professional audio, video, projection, lighting, livestreaming, presentation, and event-production technologies, including troubleshooting, system integration, signal flow, and live-event operations." "Strong organizational and operational planning skills." "Excellent written and verbal communication skills." Also maybe "Ability to manage multiple high-priority projects simultaneously." But that is already in requirements. We could still include skills but avoid duplication. However instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we put skills section, we need to include those skill details. But they are already in requirements; duplicating might be okay but could be considered redundant. Better to not duplicate; we could merge skills into requirements or qualifications. But we need a Skills section only if posting has real specific content for it. The posting does not have a separate "Skills" heading; but
for each heading. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate etc.
We need to parse the posting:
- Intro about The Met: description of museum, values, etc. This could be "About the role"? Actually "About The Metropolitan Museum Of Art" is about the organization. Could be "About the role"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content.
We have content: "General Statement Of Responsibilities & Duties" and "Primary Responsibilities & Duties". That's responsibilities.
We have "Requirements & Qualifications" which includes both requirements and qualifications. Could split into Requirements and Qualifications sections. The posting lists: 8-10+ years experience, 3-5 years supervisory, expert knowledge, demonstrated experience leading technical teams, experience working within unionized environments, experience with event scheduling, strong organizational skills, excellent communication, ability to manage multiple projects, availability for frequent evening/weekend work, experience in museums etc preferred, experience with certain software preferred, budgeting procurement vendor management experience preferred, experience developing operational procedures preferred.
We can treat these as Requirements (mandatory) and Qualifications (preferred). But the instruction says we can have both Requirements and Qualifications sections. We need to decide what is required vs preferred. The posting lumps them; but we can separate: first bullet list up to "Ability to manage multiple high-priority projects simultaneously. Availability for frequent evening and weekend work as operational needs require." Those seem required. Then "Experience in museums, performing arts organizations, cultural institutions, or higher education preferred" etc are preferred. So we can put required in Requirements, preferred in Qualifications.
Skills: maybe we can extract skills like "Expert knowledge of professional audio, video, projection, lighting, livestreaming, presentation, and event-production technologies, including troubleshooting, system integration, signal flow, and live-event operations." Also "Strong organizational and operational planning skills." "Excellent written and verbal communication skills." Could be a Skills section.
Pay: we have "Compensation Pay Rate: $125,000 - $135,000 / Annually". Also note about advertised pay scale not a promise etc. We should include Pay section with that range.
Benefits: we have "Benefits Offerings" with list: Medical, dental, vision and life insurance, 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match, Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays, Long-term disability coverage, Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses), Commuter benefits (pre-tax income for parking or mass transit expenses), Free financial-planning services, Financial assistance for relevant coursework, seminars, and training programs, 25% discount for staff in Museum shops, A subsidized staff cafeteria, Access to the Museums Council pass, which grants free admission to various museums and cultural institutions.
Schedule: Not explicitly stated, but we have "Availability for frequent evening and weekend work as operational needs require." That could be schedule info. Could create Schedule section with that statement.
About the role: Could include the introductory description about The Met and the role summary: "The Senior Technical Manager, Production Operations is a senior operational leader within Audio Visual & Media Services (AVMS), responsible for overseeing museum-wide event production operations, production staffing strategy, technical standards, and workforce coordination." plus maybe the mission statement. We'll craft a concise paragraph.
We must not include boilerplate like EEO, visa sponsorship, location requirements, etc. Remove those. Also remove "Note: Benefits Offering may differ based on Employee Status." but we can keep benefits list.
We must not repeat job title as heading. So no heading for Senior Technical Manager, Production Operations.
We must not put Job ID etc.
We must output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Benefits
- ... ...
Pay
$125,000 - $135,000 per year
Schedule
Availability for frequent evening and weekend work as operational needs require.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from responsibilities, requirements, qualifications, skills, benefits, pay, schedule. We must not include filler like "commensurate with experience". Not present. We need to ensure we don't duplicate content. Let's extract details precisely. **About the role**: Could combine the introductory paragraph about The Met and the role summary. The posting starts: "About The Metropolitan Museum Of Art The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online. Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world. At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. Respect: Engage one another with collegiality, empathy, and kindness, always. Inclusivity: Ensure that all are and feel welcome and valued. Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission. Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity. Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve." Then "General Statement Of Responsibilities & Duties The Senior Technical Manager, Production Operations is a senior operational leader within Audio Visual & Media Services (AVMS), responsible for overseeing museum-wide event production operations, production staffing strategy, technical standards, and workforce coordination. This position leads the planning, staffing, and execution of the AVMS portfolio across hundreds of events annually at The Metropolitan Museum of Art, including Met Live Arts performances, lectures, symposia, educational programs, donor events, Board of Trustees meetings, screenings, institutional meetings, and special events. Working closely with AVMS leadership, Technical Managers, union technicians, museum stakeholders, and external vendors, the Senior Technical Manager ensures that AVMS operates through documented systems, consistent standards, and sustainable staffing models while maintaining compliance with Museum policies, labor agreements, and safety requirements." We can combine that into About the role paragraph. **Responsibilities**: Under "Primary Responsibilities & Duties" we have a list: - Lead assigned production portfolios including Met Live Arts, Musical Instruments, film screenings, high-profile initiatives, and other museum-wide productions, serving as the senior technical authority from planning through post-event reconciliation. - Provide technical leadership and oversight for complex productions, including audio, video, projection, lighting, livestreaming, networking, show control, and presentation technologies - Evaluate and approve technical designs, system configurations, signal flows, equipment deployment, and production approaches. - Oversee production operations and execution, ensuring appropriate staffing, technical planning, documentation, run-of-show development, risk management, troubleshooting, and adherence to AVMS standards and museum best practices. - Provide operational leadership and escalation support to Technical Managers and production teams, resolving complex technical, staffing, stakeholder, and service-delivery challenges while ensuring successful outcomes for high-profile and high-risk events. - Lead workforce and staffing management for assigned portfolios, including staffing strategy, scheduling, hiring, onboarding, training, payroll review, performance management, workload balancing, and effective use of Outlook, Lasso, Artifax, Workday, and related operational systems. - Ensure labor, HR, and regulatory compliance by applying Collective Bargaining Agreements, organizational policies, and HR procedures, partnering with HR as necessary - Oversee operational systems, documentation, and controls, ensuring event records, staffing information, production documentation, metrics, and reporting are complete and accurate - Manage financial and administrative operations including procurement, vendor relationships, event expenses, quotes, invoices, budgets, etc. while providing operational input into equipment lifecycle planning, capital projects, technology roadmaps, and infrastructure modernization. - Drive technical and operational improvement by identifying opportunities to enhance AV infrastructure, production workflows, staffing models, equipment standards, and service delivery - Build strong cross-functional partnerships and stakeholder relationships with Audience Engagement, Education, Met Live Arts, Curatorial, Special Events, Security, Facilities and more as needed. We need to put each as