Senior Key Account Manager - Engineering Services Americas
About the Company
Bosch shapes the future by inventing high-quality technologies and services that enrich people’s lives. Our diverse areas of activity include connected living, mobility, and industry. Bosch Global Software Technologies Private Limited (BGSW), a 100% owned subsidiary of Robert Bosch GmbH, is a leading global supplier of end-to-end Engineering, IT, and Business Solutions. With a global footprint in the US, Europe, Japan, China, and the Asia Pacific, we design, develop, and execute IoT ecosystems through Sensors, Software, and Services. We focus on improving quality of life, creating revenue opportunities, and enhancing operational efficiencies for enterprises.
About the Role
Bosch Global Software Technologies is seeking a Senior Key Account Manager to drive growth across Bosch non-mobility businesses in the Americas. In this role, you will serve as the key regional interface for engineering services engagements, collaborating with customer stakeholders, global delivery leaders, and engineering teams to expand partnerships and create long-term value.
Responsibilities
- Build and maintain trusted relationships with senior business and engineering leaders across assigned accounts.
- Develop account strategies that align engineering services capabilities with customer roadmaps and business priorities.
- Drive new business growth by identifying, qualifying, and advancing opportunities across software engineering, digital engineering, embedded systems, AI, data, cloud, enterprise applications, and related services.
- Lead commercial discussions, including proposals, pricing, contracts, renewals, and negotiations.
- Partner with delivery, program management, engineering, and finance teams to ensure successful execution of engagements.
- Monitor account health, customer satisfaction, and delivery risks, and proactively resolve escalations.
- Own revenue forecasting, profitability, receivables, and account governance for the assigned portfolio.
- Influence technology and investment discussions by acting as a trusted advisor to customer stakeholders.
- Coordinate closely with regional and offshore stakeholders to align on execution, priorities, and growth plans.
Qualifications
- Bachelor’s degree in Engineering, Computer Science, Electronics, or a related technical discipline.
- MBA or a master’s degree in Business, Finance, Economics, Industrial Management, or a related field is preferred.
- 15+ years of experience in engineering services, technology consulting, product engineering, or software services (10+ years required).
- Proven experience in strategic account management, business development, or customer partner management.
- Strong executive relationship management and stakeholder engagement skills.
- Demonstrated success with consultative selling, value-based solution development, and complex account growth.
- Experience managing large enterprise engagements across multiple geographies and global delivery models.
- Ability to build and maintain relationships with senior executive stakeholders and expand strategic customer accounts over time.
- Industry experience in industrial, consumer products, manufacturing, robotics, energy, healthcare, or building technologies is highly desirable.
- Strong commercial acumen, including pricing strategy, contract management, negotiations, and deal structuring.
- Experience with financial analysis, forecasting, P&L, and profitability management.
- Strong strategic thinking, problem-solving, and structured execution skills.
- Excellent communication, presentation, and influencing skills.
- Ability to collaborate effectively across global, multicultural, and cross-functional teams.
Benefits
- Comprehensive health, dental, and vision plans.
- Health Savings Accounts (HSA) and Flexible Spending Accounts.
- 401(K) retirement plans with employer match.
- Wellness programs.
- Life insurance, short- and long-term disability insurance.
- Paid time off and parental leave.
- Adoption assistance.
- Reimbursement of education expenses.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is unavailable.