Senior Key Account Manager, Enterprise - US

About Us

Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? AB Tasty invites you to join our mission to help brands sell better by creating positive user experiences across all digital properties. Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future.

At AB Tasty, we're more than just a company – we're a community. Our core values shape our daily interactions and guide us in our mission:

• We bring client satisfaction
• We are impactful
• We go above and beyond
• We live one team, one dream

We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We nurture our team and their professional journeys to ensure a happy and productive environment.

The Team

Team Name & Location: The North American Key Account Management team, based in New York, covering the US and Canada markets.

Team Composition: You will join a growing department of approximately 15+ members, including team leads and fellow Enterprise KAMs. You will collaborate closely with the VP of KAM NORAM, the VP of Sales NORAM, as well as Product, Marketing, and Customer Success teams. External stakeholders include C-level and senior decision-makers at strategic enterprise accounts.

Tech Stack & Tools: Salesforce (CRM), Gong (Revenue Intelligence), Slack, Google Workspace, and the AB Tasty & VWO experimentation suites.

Additional Information: This role involves regular on-site client visits and attendance at industry conferences across North America, with occasional travel to our Paris HQ.

Responsibilities

• Manage a portfolio of strategic Enterprise accounts across North America, owning the full post-sale relationship and ensuring strong retention and client satisfaction.
• Build and maintain executive-level relationships with C-suite and senior stakeholders at your accounts, acting as a trusted advisor on digital experimentation and optimization strategy.
• Drive Net Revenue Retention (NRR) growth by proactively identifying and executing upsell and cross-sell opportunities across the combined AB Tasty & VWO product suite.
• Lead quarterly business reviews, platform demos, and renewal negotiations, clearly articulating value delivered and aligning on future roadmap opportunities.
• Liaise with Product, Marketing, and Customer Success teams to relay client feedback, advocate for client needs, and ensure seamless delivery of solutions.
• Act as a key representative of AB Tasty in the North American enterprise market, bringing a hunter mindset and entrepreneurial spirit to every account interaction.

Requirements

• Proven experience in enterprise account management or sales within the SaaS, MarTech, or Digital Experimentation industry, with a track record of managing and growing six- and seven-figure accounts.
• Confidence in navigating complex enterprise sales cycles, multi-stakeholder negotiations, and renewal/expansion processes with C-level executives.
• Eagerness to thrive in a dynamic, post-merger environment, comfortable with ambiguity, energized by change, and driven by a strong hunter mindset for account growth.
• Strong analytical skills with the ability to leverage data and insights (Salesforce, Gong) to build compelling business cases and account strategies.
• Excellent communication and presentation skills, with the ability to translate technical product capabilities into clear business value for diverse audiences.

If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!

Benefits

• Make a Real Impact: Directly influence our success and contribute to the company's growth.
• Ownership & Autonomy: We believe in trust, no micromanagement, just the freedom to excel.
• International Culture: Collaborate with a diverse, global team across 8 countries.
• Career Development: Vast opportunities for professional growth, education, and upward mobility.
• Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week.