Senior Key Enterprise Account Manager

Job Title: Senior Key Enterprise Account Manager Location: Bentonville, Arkansas Reports To: VP Client Servicing, Enterprise Department: Enterprise Job Overview The Senior Key Enterrpise Account Manager will oversee the growth and management of SellCord’s enterprise level client accounts, ensuring that our enterprise level clients receive top-tier support and guidance. You will lead a team of Enterprise Account Managers to support clients by tailoring strategies to drive account growth on Walmart Marketplace. This role requires a mix of account strategy, strong client relationship skills, and team leadership. As a Senior Key Enterprise Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, overseeing their success on Walmart Marketplace and growing account revenue. You’ll lead an internal team of Enterprise Account Managers to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment. Key Responsibilities Lead a small team of Enterprise Account Managers and Enterprise Account SpecialistsManage the day-to-day operations for assigned accounts and act as the primary point of contactProvide strategic directions for assigned accounts, contributing to overall account revenue growthPrepare and deliver performance updates, replenishment reports, and meeting recapsCollaborate with internal teams to ensure smooth product launches and task executionCoordinate with advertising managers to optimize client campaign performanceMonitor sales data and key performance indicators to identify trends and make recommendationsMaintain strong client relationships through timely and professional communicationRun Quarterly Business Reviews (QBRs) with Account Manager preparation support; escalate strategic decisions to the Account Director as neededReview Account Manager deliverables before client-facing delivery, providing execution oversight rather than owning execution directlySet account-level growth strategy, including upsell timing, seasonal plays, and retention actionsActively develop and coach Account Managers, identifying their growth track and advocating for their development Skills And Qualifications 5+ years of experience in enterprise level client facing roles; marketing or sales experience is a plusWalmart.com and Walmart Marketplace experience is strongly preferredProficiency with G suite tools including Gmail, Google Calendar, Sheets, Google Docs, and Slack; experience with project management tools is a plusSolid written and verbal communication skills, with attention to detailAbility to multitask and prioritize effectively in a fast-paced environmentHigh emotional intelligence and ability to adapt to different client stylesStrong organizational and time management skills Why It’s Awesome to Join SellCord Be part of a dynamic and supportive team in a fast-growing companyEnjoy opportunities for professional development and career growthCompetitive compensation, benefits, 401K match, and paid time off days.Work with cross-functional teams dedicated to innovation and operational excellence