Senior IT Specialist

About the role

The Senior IT Specialist supports the USSOCOM SITEC 3 Enterprise Operations and Maintenance (EOM) contract, providing IT services and support to over 70,000 users worldwide. The position involves various IT functions including network and systems administration, software development/maintenance, and end-user computing.

Responsibilities

• Supports the USSOCOM mission by providing IT services to SOF military and civilian members.
• Performs Tier one and two network, systems, and phone support.
• Administers network and communications systems, including routers, switches, VTCs, phones, laptops, and IT Specialist systems.
• Coordinates IT administration and performance requirements with other members of the networking and systems team.
• Identifies, analyzes, and documents long-range requirements and administers resources related to the enterprise network.
• Prepares technical implementation plans for integrated solutions, including actions, milestones, timelines, and critical paths.
• Provides full lifecycle support of LAN and WAN infrastructures.
• Follows designated network standards for the design, installation, and maintenance of IT infrastructures.
• Provides installation, tuning, testing, operating, monitoring, upgrading, patching, break/fix, defense, and management of WAN and LAN routing and switching infrastructure hardware and software.
• Configures, installs, operates, maintains, defends, troubleshoots, and repairs LAN/WAN capabilities, including point-to-point circuits, satellite connectivity, dedicated Internet connections, and broadband Internet connections.
• Configures, operates, maintains, defends, troubleshoots, and repairs VLAN architectures of USSOCOM, its Component Commands, TSOCs, and deployed forces.
• Configures, maintains, defends, troubleshoots, and repairs classified and unclassified wireless LANs, including wireless access points and their interconnection to the wired infrastructure.
• Provisions, operates, manages, and monitors LAN/WAN Virtual Private Network (VPN) services to securely connect remote elements and mission partners over the SIE and shared public IP networks.
• Troubleshoots LAN/WAN voice, data, and transmission networks and evaluates the effect of architectural changes on them.
• Implements network and security access.
• Configures, updates, monitors, manages, troubleshoots, and documents routers and switches in the USSOCOM LAN/WAN networks.
• Installs, configures, and maintains desktop and laptop PCs, mobile devices and peripherals, such as printers.
• Installs and configures application and operating system software and upgrades.
• Removes old equipment and performs data migration to new machines.
• Maintains an inventory of installed software, manages software licensing, and creates policies and procedures for upgrades.
• Troubleshoots and proactively resolves technical issues.
• Provides mobile device support.
• Provides CSfC kit support.

Requirements

• Solid technical skills, with experience in a variety of network protocols, software, and hardware involved in IT Specialist operations.
• Comprehensive knowledge of Government hardware, software, and network components.
• Strong troubleshooting, analytic and diagnostic skills, along with good communication abilities.
• DOD 01-M IAT II AND CCNA.
• Active TS/SCI Clearance is required to be considered.

Qualifications

• High school diploma with a minimum of 12 years of relevant experience, 10 years experience with Associate's, 8 years experience with Bachelor's, OR 6 years of experience with Master’s.
• Years Of Experience: 12+ years of relevant experience.
• Target salary range: $120,001 - $160,000.