Senior IT Specialist

Responsibilities

• Developing & Implementing Technology Roadmaps for Clients
• Assisting team members with complex IT situations
• Server & Software Implementation & Troubleshooting
• Researching & Vetting New Technologies to Expand Prizm's Stack
• Articulating Complex Technology In Understandable Terms to Clients & Prospects
• Help with SOP Across All Projects
• Explaining what "The Cloud" is and why it's not scary for business
• Aid the sales team with complex project proposals
• And all other common aspects of IT support

Qualifications

• BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience
• Minimum 4-5 years relevant experience, preferably in a multi-tenant environment
• Proven communication and leadership skills
• Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks
• Cybersecurity training is a huge plus
• Compliance experience is a huge plus
• Team player and solution-focused attitude
• Flexibility to change tasks quickly and manage multiple projects simultaneously

Pay

$70,000 - $90,000/year

About Prizm Document & Technology Solutions

Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!