Senior Investor Reporting Analyst

About the role

Understand the various investors' servicing guidelines to perform and assist with leading and managing the day-to-day operations of the Investor Reporting (IR) team in servicing the mortgage loans sold portfolio to investors through the performance of three critical functions: remittance, reporting, and reconciliation activities as mandated by GSEs' (Ginnie Mae, Freddie Mac and Fannie Mae) and Private Investors' servicing guidelines on a timely and accurate basis.

Responsibilities

• Stay abreast of applicable changes in the mortgage industry, as well as, changing or newly issued investors' servicing guidelines/requirements, federal, state and industry laws and regulations to assist management in the assessment of risks and impacts to processes and controls.
• Thoroughly understand IR's processes and controls to effectively execute controls and/or identify weaknesses in controls in order to develop and/or implement corrective actions.
• Lead the monthly accounting activities to include review and analysis of financial records in the completion of custodial bank accounts and general ledger reconciliations, investor sales activities, as well as, monthly IR analytics package to management.
• Lead the processing of weekly bulk requests for repurchases, Mortgage Loans Held for Investment (MLI)/Mortgage Loans Awaiting Sale (MLAS) loan reclassifications, etc.
• Review and analyze mortgage loan activity within Black Knight's (BK) Mortgage Servicing Platform (MSP), other NFCU's internal systems, GSEs' systems and investors' trial balances and reports to assess for accuracy, resolve issues (i.e. loan activity rejects), respond to inquiries from investors/business units (BU) and/or reporting submissions to GSEs.
• Subject Matter Expert for the Risk Sharing (RS) and Representations and Warranties (R&W) area as it pertains to performing monthly model updates for the accrued liability journal entries, executive summaries, projected servicing expense impact for net income projection to accounting, quarterly deliverables for NCUA reporting, annual budget projections and footnote disclosures and requests and questions from BUs, investors and/or management.
• Lead the preparation and calculation of various schedules required for the annual compliance audits.
• Aid management to prepare, gather requested documentation, update desktop procedures, draft responses to questions and monitor prepared by client (PBCs) for various audits and reviews.
• Aid management on various BK's enhancements to MSP or investors-driven initiatives.
• Aid management in the creation of new metrics, forecasts or reports at the directive of senior leadership due to changes in the industry or from management's changing or evolving needs.
• Aid management in updating the inventory of controls around all servicing requirements and related controls for the GSEs, Private Investors and FHA/HUD, and collaborate with multiple business areas to ensure all risks are mitigated and build out the key control matrices.
• Identify areas and opportunities for process improvements, operational efficiencies and automation and serve as IR's lead in those efforts when collaborating with other teams.
• Interact and collaborate with investors and/or various BUs (i.e. Servicing, Lending, Default, Capital Markets, etc.) when questions arise, resolve reporting and remittance issues and/or projects/initiatives.
• Perform 1st level review, as well as, serve as mentor/trainer to Investor Reporting Analysts I.
• Perform other duties and ad hoc requests as assigned.

Qualifications

• Agile and flexible to changes whether driven by mortgage industry, investors, company or department initiatives/mandates.
• Advanced knowledge or experience of the mortgage industry.
• Advanced knowledge of accounting, credit union, and/or lending principles and techniques.
• Significant experience in applying accounting knowledge in performing transactions and reconciliation.
• Significant experience with investor reporting functions in a mortgage secondary marketing environment.
• Significant experience identifying relevant analytical problems, determining appropriate diagnostic methods and solving unique and complex issues/problems.
• Significant experience managing multiple priorities independently and/or in a team environment.
• Significant experience in leading, guiding and mentoring less experienced staff.
• Desired - Experience or knowledge of GSEs (GNMA, FNMA, FHLMC).
• Desired - Familiarity with Navy Federal products, services, systems, policies and procedures.
• Desired - Experience with Black Knight's Mortgage Servicing Platform (MSP).
• Desired - Certified Public Accountant designation.
• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations.
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely.
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines.
• Advanced word, PowerPoint and excel skills.
• Bachelor's in Accounting, Finance, or other related field or the equivalent combination of training, education, and experience.