Senior Insurance Product Analyst - Homeowners (Hybrid)
American Family Insurance · St Joseph, MO · 3 wk ago
HybridAnalyst$88k–$145k/yrFull-time
Responsibilities
- Identifying potential insurance markets
- Creating strategic plans for market entry
- Managing the insurance product development lifecycle
- Improving products to increase profitability, improve growth and improve customer experience
- Generating insights and creating cost benefit analysis using performance metrics, customer feedback, market trends, and competitor activities
- Monitoring performance, including customer and agent satisfaction and financial benefits realization
Requirements
- Demonstrated experience providing customer-driven solutions, support or service
- Demonstrated experience performing complex financial, actuarial or business analysis
- Solid knowledge and understanding of customer, business industry, insurance, underwriting guidelines and risk concepts in area of expertise
- Demonstrated problem-solving and analytical skills to review complex products, and/or lines of business
- Demonstrated experience making independent decisions
- Demonstrated experience in project management methodologies, practices, techniques and tools
Qualifications
- High level of analytical skill
- Experience serving as project lead for implementation of products and services
- Ability to monitor and analyze the performance of the product lines, agent, or book of business
- Experience evaluating profit factors and conducting analysis of performance data to provide product strategy recommendations
- Experience developing and maintaining effective working relationships with other lines to identify product gaps and opportunities
- Experience researching and developing concepts for complex new or enhanced products and/or services
- Experience working with partners in pricing/actuarial, claims, etc. to ensure product compliance and financial viability
- Experience preparing contract language, developing initial underwriting guidelines and standards, and overseeing development of new predictive analytics including pricing models and other predictive models
- Experience ensuring product compliance
- Experience producing detailed competitive research and analysis for personal lines products using a variety of information sources and tools to support decision making
- Experience analyzing all available data forming conclusions regarding our competitive position in the marketplace
- Experience providing recommendations to leadership to capitalize on product offerings and geographical areas
- Experience making recommendations to management regarding operational and product changes that may enhance our competitive position
- Experience staying abreast of all rate changes, rating enhancements and program changes by our competitors; researching competitor filings, rate and rule manuals to ascertain changes made and their impact on our competitive position
- Experience making recommendations to management regarding operational and product changes that may enhance our competitive position
- Experience analyzing and reporting accuracy explaining drivers and insights relating to competitive position changes
Skills
- Strategic thinking
- Technical aspects of insurance product development
- Leadership in product development programs
- Market entry strategies
- Product development lifecycle management
- Customer insights generation
- Financial analysis and cost benefit analysis
- Competitive analysis and market trends
- Underwriting guidelines and risk concepts
- Project management methodologies
- Contract language creation
- Pricing and predictive analytics
- Customer relationship management
- Product compliance and financial viability
- Operational and product change recommendations
- Competitive position analysis
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- A competitive 401(k) contribution
- A pension plan
- An annual incentive
- 9 paid holidays
- A paid time off program (23 days accrued annually for full-time employees)
- A student loan repayment program
- Paid-family leave
Pay
$88,000.00 - $145,000.00
Schedule
Hybrid role, minimum of 10 days per month from the office. Office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Hopkins, MN; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034. Madison & Boston are strongly preferred.