Senior Instructional Designer (Visual & Frontline Training In OFFICE or Hybrid NOT REMOTE)

Essential Functions

• Design and develop high-impact, visual training programs for frontline orthodontic teams across a fast-growing multi-location organization
• Transform SOPs, operational workflows, and business processes into clear, engaging, scenario-based learning experiences
• Create micro-learning modules, animated training, video instruction, simulations, and screen-based learning content
• Develop practical Do / Don’t behavioral examples that improve execution consistency and reduce operational errors
• Standardize training templates, visual branding, course structure, and instructional quality across all learning programs
• Simplify complex operational processes into easy-to-follow, execution-ready instruction
• Incorporate real-world operational failures, coaching opportunities, and frontline challenges into training scenarios
• Partner with operational leaders and L&D team members to align training with business goals, certifications, audits, and performance metrics
• Continuously revise and optimize content based on audit findings, operational trends, employee feedback, and KPI performance
• Maintain content organization, version control, and LMS accuracy within UKG, SharePoint, and related systems

Preferred Qualifications

• 5+ years of experience in instructional design, learning development, training operations, or enablement
• Strong portfolio demonstrating visual, scenario-based, execution-focused learning content
• Experience designing training for healthcare, dental, retail, hospitality, or other frontline operational environments (strongly preferred)
• Advanced proficiency with instructional design and content development tools such as Articulate 360, Rise, Vyond, Adobe Creative Suite, Camtasia, or equivalent platforms
• Strong visual storytelling and content simplification skills
• Experience building scalable training systems for multi-site or high-growth organizations
• Ability to create concise, engaging learning content for diverse employee populations
• Strong project management, organizational, and execution skills
• High attention to detail and commitment to operational consistency

Compensation & Benefits

• Salary: $90,000–$120,000 based on experience, portfolio quality, and technical capability
• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Career Growth and Leadership Development Opportunities
• Hybrid Work Flexibility Based on Location and Business Needs
• High-Visibility Role With Direct Impact on Organizational Performance and Growth