Senior Instructional Designer (Remote)

About Us

First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services, and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. We are passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

What We Do

Design, develop, and implement learning solutions and curriculum materials for instructor-led, self-paced training, mobile learning, video, and audio-based training as assigned.

Responsibilities

• Build commercial-quality learning content using industry-accepted instructional design processes (ADDIE, ARCS, Bloom’s, etc.).
• Perform complex needs/job analysis and effectively communicate development requirements to all levels within the organization.
• Determine the most appropriate and effective learning methods for diverse work groups.
• Work with subject matter experts, stakeholders, business sponsors, and students to ensure learning objectives are met.
• Present complex information using instructionally effective methods.
• Analyze/assess training effectiveness and recommend adjustments.
• Track employee performance and measure training outcomes.
• May recommend training methods.
• May participate in system administration and course maintenance, such as Learning Management System (LMS).

Requirements

• Strong training project management skills with an emphasis on needs analysis, scope, time estimations, and execution.
• Demonstrated critical thinking to review and analyze data.
• Proficient in graphic/user interface/interactive design.
• Experience with multiple applications such as:
  • Adobe Creative Suite (PhotoShop, Illustrator, Bridge, Premiere, InDesign, AfterEffects, etc.)
  • Articulate 360 (Storyline 360, Rise, Studio 360, Replay, etc.)
  • Snagit 2018 or greater
  • Camtasia 2018 or greater
  • Microsoft Office Applications
  • Online graphic design applications, such as Venngage, Canva, etc.
  • HTML, ActionScript, or application/gaming design
• Excellent written and verbal communication skills.
• Excellent interpersonal, relationship-building, and teamwork skills.
• Self-motivated; self-starter.
• Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks.
• Bachelor’s degree or equivalent combination of education and experience.
• 7-10 years of experience designing training for adult audiences in a professional environment (commercial or corporate).
• Information Mapping/DocuTools Certification preferred.
• Instructional design certificate from an industry-recognized organization (ASTD, eLearning Guild, Langevin, etc.).

Pay

Pay Range: $73,900.00 - $98,500.00 Annually

Benefits

Based on eligibility, First American offers a comprehensive benefits package including:

• Medical, dental, and vision coverage
• 401k retirement plan
• PTO/paid sick leave
• Employee stock purchase plan