Senior Instructional Designer, ASHE Learning & Development

The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago, and offers a flexible hybrid work schedule of three days in the office and two days working remotely.

About the Role

Responsible for assessing, designing, developing, and executing educational content with a focus on utilizing eLearning technology for new and existing programs. These educational programs enable society members to acquire knowledge and skills related to health care facility operations, regulatory compliance, planning, design, construction, and certifications. This position collaborates with team members and subject matter experts on the development of a variety of educational programs and works with Learning Management Systems to upload and manage content, generate usage reports, and provide user support.

Responsibilities

• Design and develop content for educational programs, courses, or other instructional materials or educational tools that meet member needs and advance their knowledge base. Education program delivery is through a variety of methods such as webinars, on-demand training, in-person programs, and distance learning.
• Maintain existing programs for relevancy and manage updates using new or more effective modalities such as adaptive learning, distance learning, and gamification.
• Utilize multiple formats, including print, audio, visual, and multimedia, and select the appropriate format for the target audience or content.
• Collaborate with subject matter experts to ensure that content is accurate and thorough.
• Evaluate the results of educational programs and modify future programs to meet educational goals. Measure learner engagement through data analytics.
• Oversee curriculum management and user support of Learning Management Systems.
• Prepare reports on the ASHE educational portfolio, budget, expense, and revenue as needed. Monitor progress of all development within budget and timelines.
• Monitor sales of all educational programs and services.
• Keep abreast of instructional design trends, technologies, and best practices.

Requirements

• Bachelor’s Degree in Adult Education, eLearning Design, or a related field.
• 5+ years of experience with instructional design and development of adult education programs, including courses delivered virtually, in person, online, and on-demand.
• Advanced experience with learning technology, including media design, authoring software, and gamification.
• Prior experience working with Learning Management Systems, user support, and program management.

Skills

• Advanced knowledge of a variety of learning methods, including adaptive learning.
• Advanced knowledge of instructional design models.
• Advanced knowledge of evaluating learning methods and adapting facilitation methods to maximize course outcomes.
• Working knowledge of project management principles.
• Advanced computer and Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Advanced skills with learning technology, virtual platforms (Zoom, Teams, Adobe Connect), and Learning Management Systems.
• Advanced skills with Adobe Creative Suite and Adobe Captivate.
• Demonstrated knowledge of content management systems (preferred).
• Project management software experience (Microsoft Project, Smartsheet, TeamWork).
• Demonstrated knowledge of CRMs or AMSs (preferred).
• Basic knowledge of web display languages (e.g., HTML, CSS, SCORM, Java).
• Ability to assess and analyze industry needs and leverage the knowledge of subject matter experts.
• Ability to work with subject matter experts.
• Ability to prioritize and manage multiple tasks within assigned deadlines.
• Ability to implement creative ideas through technology.
• Ability to work independently as well as part of a team.
• Ability to learn new technology.

Pay

Salary range: $92,000 (minimum) – $138,000 (maximum), with a midpoint of $115,000. Salary is commensurate with related experience and determined by various factors including work experience, skills, certifications, and location.

Benefits

• Medical, dental, and vision coverage (PPO/HMO).
• Life insurance, short- and long-term disability plans.
• 401(k) retirement plan.
• Tuition reimbursement.
• Paid time off (PTO), holidays, and health days.
• Wellness programs.