Senior Instructional Designer and Developer

About the role

Join a high-impact Agile team supporting one of the nation’s largest electronic healthcare modernization programs. The Instructional Designer and Developer (IDD) leads complex learning initiatives supporting a large-scale Federal electronic healthcare program.

Responsibilities

• Identify complex learning needs assessments and learning solution design and development across various learning modalities.
• Assess, design, develop, and maintain learning products, including but not limited to assessments, job aids, performance support, eLearning/CBT/LMS, ILT/vILT, and webinars, supporting enterprise deployments, sustainment, and client requirements.
• Apply advanced instructional design, adult learning principles, performance support strategies, and content subject matter knowledge to the full learning product lifecycle; including but not limited to iterative update based on evaluation and deployment data and stakeholder and SME feedback.
• Drive responsible and strategic use of AI across learning design, development, and operational optimization.
• Ensure all learning products comply with Section 508 requirements, quality standards, and organizational compliance policies for all learning solutions and LMS deployments; troubleshoot and resolve technical issues as they arise.
• Partner with project leadership and internal and external stakeholders and SMEs to ensure site-based training readiness and deployment success.
• Provide guidance and support to Agile learning team members.
• Effectively communicate the status of learning products to internal and external stakeholders, promptly identifying and communicating potential obstacles to leadership, to ensure timely delivery and stakeholder alignment.
• Operate effectively in Agile and continuous delivery environments.

Requirements

• Advanced instructional design (e.g., ADDIE/SAM) and development across blended modalities for enterprise learning solutions.
• Advanced learning solution design for large-scale technology implementations.
• Proficient in the development conversion of learning assets (i.e., Captivate to Articulate Storyline).
• Deep application of learning science and adult learning strategies.
• Advanced learning systems thinking and learning product lifecycle management.
• Strategic use of AI for innovation, efficiency, and scalability of learning solutions.
• Executive-level stakeholder engagement and communication.
• Excellent communication, organization, and interpersonal skills.
• Advanced proficiency in managing multiple priorities and meet deadlines in a fast-paced Agile environments.
• Advanced proficiency in content upload, deployment and tracking for Learning Management Systems (LMS).
• Advanced proficiency to design, develop, and troubleshoot learning solutions, ensuring that they meet Section 508 requirements and quality and compliance standards.
• Advanced proficiency with Articulate Storyline, Captivate, SCORM/xAPI packages, SharePoint, JIRA, and Confluence.

Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning Technologies, or related field; advanced degree preferred, or equivalent experience.
• At least 6 years of combined related work experience and completed higher education, including: instructional design, adult learning principles, Section 508, supporting learning solution programs, preferably for health care information technology (HCIT) with a major healthcare organization or large-scale IT transformation project.
• Experience working in regulated or federal environments preferred.
• PMP and/or ATD/ISPI certification preferred.
• Must be U.S. citizen and be able to obtain a Public Trust clearance.