Senior Instructional Designer

About the role

The Sr. Learning Specialist (Level II) is responsible for designing and developing complex training materials and programs that incorporate multiple learning methods, including blended learning, eLearning, and microlearning. In addition to facilitation, this role emphasizes instructional design, training evaluation, and project management. The Sr. Learning Specialist plays a key role in advancing organizational learning effectiveness and mentoring others.

The manager may ask candidates to submit to a 15-minute demo/facilitation to observe their training on a case-by-case basis.

Responsibilities

• Design and develop complex instructional materials and resources, incorporating a variety of learning methods (e.g., blended learning, microlearning).
• Facilitate and deliver training sessions, workshops, and learning labs for diverse audiences.
• Assist the Training Program Manager with training projects from conception to completion, ensuring efficient delivery and alignment with organizational learning goals.
• Manage end-to-end training programs, including needs assessment, scheduling, stakeholder coordination, communication, and post-training evaluation.
• Other duties as assigned.

Requirements

• Bachelor’s Degree or a combination of education and/or progressively responsible work experience in related area may be substituted in lieu of degree on a year-for-year basis.
• Demonstrated expertise with instructional design models (e.g., ADDIE, SAM, Agile Learning).
• Experience applying learning evaluation methods (e.g., surveys, assessments, performance metrics) to measure training effectiveness and make recommendations.
• Strong portfolio of learning materials created using eLearning authoring tools (Articulate 360, Captivate, Camtasia, or similar).
• Proficiency with learning management systems (LMS) administration and reporting.
• Ability to work independently, manage multiple priorities, and deliver high-quality learning solutions on time.

Qualifications

• Previous experience mentoring or coaching other trainers or learning professionals preferred.
• Advanced facilitation and presentation skills, with ability to engage all levels of the organization.
• Strong analytical skills to assess learner needs, evaluate outcomes, and recommend improvements.
• Excellent organizational, time management, and project management skills.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.
• If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

Benefits

Finance

• Competitive salary package
• Share plan
• Company performance bonuses
• Value-based recognition awards
• Referral bonus

Career Development

• Career coaching
• Global career opportunities
• Non-linear career paths
• Internal development programmes for management and technical leadership

Learning Opportunities

• Complex projects and rotations
• Internal tech communities
• Training and certifications
• Coaching
• Online learning platforms subscriptions
• Pass-it-on sessions, workshops, and conferences

Work-Life Balance

• Hybrid work and flexible working hours
• Employee assistance programme

Health

• Global internal wellbeing programme
• Access to wellbeing apps

Community

• Global internal tech communities
• Hobby clubs and interest groups
• Inclusion and diversity programmes
• Events and celebrations

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, and Vision
• Disability coverage and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with a low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediate vesting