Senior Instructional Designer (34247)

About the role

Design, develop, and maintain high-quality learning experiences that support role development, technical skill building, safety/compliance, policy adherence, project management capability, and onboarding. Focus on clear sequencing, practical deliverables, multi-modal delivery (with strong emphasis on e-learning), and measurable learner outcomes that work for both field and office audiences.

Responsibilities

• Conduct learning needs assessments to identify performance gaps, audience requirements, and the most effective instructional approaches.
• Partner with field and office subject matter experts (SMEs) to gather content, validate technical accuracy, and translate real-world knowledge into effective learning.
• Design well-sequenced learning paths and curricula that support progressive role development and skill building.
• Design and facilitate cohort-based learning programs that support peer interaction, applied practice, and progressive skill development.
• Develop e-learning courses with a primary focus on Articulate Rise, supported by video development (Camtasia and similar tools) and visual assets in Canva.
• Develop complete instructor-led and blended course packages including facilitator scripts, presentation materials, participant guides, knowledge checks, and assessments.
• Design courses that incorporate in-person elements and observational assessment components.
• Apply structured instructional design models to create sequenced learning experiences that move learners from awareness to competent application.
• Incorporate formative and summative assessment strategies, including knowledge checks, observational evaluations, and performance-based assessments.
• Produce performance support materials such as job aids, quick-reference guides, and checklists.
• Design and package consistent branded content suites for multiple delivery methods (self-paced e-learning, virtual instructor-led, in-person, blended, and on-the-job support).
• Build and maintain content strategy for the LMS, including structured build-out of learning pathways and resources across multiple departments.
• Manage the full content lifecycle in the LMS: upload, organize, tag, update, and retire materials with attention to version control and usability.
• Participate in reporting strategy related to learner engagement, course completions, and learner feedback to inform continuous improvement.
• Analyze learner engagement, completion, and feedback data to refine content and improve program effectiveness.
• Continuously improve existing training based on feedback, performance data, and operational needs.

Requirements

• Bachelor’s degree in Instructional Design, Educational Technology, Adult Learning, Learning & Development, or a closely related field required. Master’s degree preferred.
• 5+ years of progressive experience in instructional design, with at least 3 years at a senior or lead level designing and developing learning programs.
• Proven experience designing sequenced, outcome-driven learning for adult professionals (preferably in construction, trades, technical, or safety-regulated environments).

Skills

• Advanced proficiency in e-learning development, with primary expertise in Articulate Rise.
• Hands-on experience with video development tools (Camtasia or equivalent) and Canva (or similar design platforms).
• Demonstrated ability to work effectively with SMEs in construction field operations and translate field knowledge into clear, usable training.
• Strong skill in writing scripts, building presentations, creating assessments, and developing practical job aids.
• Experience designing courses that include in-person delivery, observational assessment elements, and cohort-based learning.
• Experience packaging complete, consistent branded content suites for multiple delivery methods.
• Advanced LMS administration and content strategy experience, including multi-department content organization and pathway design.
• Ability to contribute to reporting and analysis of learner engagement, completions, and feedback data.
• Clear, concise communication with the ability to turn complex technical, safety, and compliance topics into accessible learning.

Work Environment and Physical Demands

• Operates in a professional office setting, whether on-site or remote.
• Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• Requires mobility within an office environment.
• Regularly required to talk and hear; effectively communicate with others both written and orally, including using the telephone.
• Prolonged periods sitting at a desk and working on a computer.
• May be required to walk, reach with hands and arms, and bend.
• May be required to stoop, kneel, and crouch.
• Specific vision abilities required include close vision, distance vision, color vision, and ability to adjust focus.
• Possess good hearing, normal or corrected.
• Must be able to regularly lift and/or move up to 50 pounds.
• May be required to climb stairs.
• Must be able to work 8 hours a day, 40 hours per week, and overtime as required, including night or weekend shifts as needed.