Senior Installation Manager

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Curative" then "Summary" then "Essential Duties And Responsibilities" then "Required Experience/Skills" then "Preferred Experience/Skills" then "WORK ENVIRONMENT" then "Perks & Benefits". We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for section headings. We need to include only sections that have real specific content. We must not repeat job title as heading. We must not include Job ID etc. Remove boilerplate. We need to preserve all substantive info. So we need to extract content. Let's parse: - About Curative: description of company. Could be "About the role"? Actually "About Curative" is about company, not role. But we can put under "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" heading for company overview? Might be okay. Or we could skip if not exactly role. But we need to include substantive info; we can put under "About the role" heading. - Summary: description of role. Could go under "About the role" as well, or maybe separate "Summary" not in list; but we can incorporate into About the role. - Essential Duties And Responsibilities: that's Responsibilities. - Required Experience/Skills: that's Requirements (maybe also Qualifications). We have both Required and Preferred. Could split: Requirements (required) and Qualifications (preferred) or Skills. The instruction list includes Requirements, Qualifications, Skills. We need to decide mapping. Probably: Required Experience/Skills -> Requirements (or Qualifications). Preferred Experience/Skills -> Skills (or Qualifications). We'll map Required to Requirements, Preferred to Skills. Also we could include Qualifications if needed but we can skip if not distinct. - WORK ENVIRONMENT: could be under Benefits? Actually it's about remote work, equipment, etc. Could be part of Benefits or maybe separate but not in list. Since we only allowed those headings, we might incorporate into Benefits or maybe omit if not fitting. But we need to preserve all substantive info; we can include under Benefits as "Work environment" details. Or we could create a custom heading? Not allowed. So we must fit into allowed headings. Could put under Benefits (since it's about work conditions). Or we could put under Responsibilities? No. - Perks & Benefits: clearly Benefits. - Pay and Schedule: not present; we must not create them if not stated. So we omit Pay and Schedule sections. Thus final HTML will have sections: About the role, Responsibilities, Requirements, Skills, Benefits. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive info, not invent or summarize away detail. So we need to keep details like specific platforms (Overwrite, Mercury, Ironclad, ENav, EDI, HelpScout), etc. We need to avoid boilerplate like cookie/navigation/legal/EEO etc. There's none. We need to remove duplicated lines. Let's extract content. About Curative paragraph: "About Curative Curative is building the future of health insurance with a first-of-its-kind employer-based plan designed to remove financial barriers and make care truly accessible: one monthly premium with $0 copays and $0 deductibles*. Backed by our recent $150M in Series B funding and valuation at $1.275B, Curative is scaling rapidly and investing in AI-powered service, deeper member engagement, and a smart network designed for today’s workforce. Our north star guides everything we do: healthcare only works when people can actually use it. That belief drives every decision we make: from how we design our plan, support our members, to how we collaborate as a team. If you want to do meaningful work with a team that moves fast, experiments boldly, and cares deeply, Curative is the place to do it. We’re growing fast and looking for teammates who want to help transform health insurance for the better." We'll put that in

  under About the role. Summary paragraph: "Summary The Senior Installation Manager serves as the operational lead responsible for driving end-to-end post-sale implementations for new and renewal business. This role takes direct ownership of key client management and setup platforms—including Overwrite and Mercury—while overseeing the entire installation lifecycle. The Lead Installation Manager will lead complex account setups, optimize operational processes, and serve as the primary subject matter expert (SME) across all installation workflows." Note there is a typo: "Lead Installation Manager" maybe should be Senior. We'll keep as is. We'll put that in

  under About the role as well (or maybe separate but we can combine). Since we already have About the role heading, we can include both paragraphs. Now Responsibilities: Essential Duties And Responsibilities includes several bullet-like paragraphs but not explicit bullet list. We need to convert to

  • for any list of duties/requirements/benefits. The content includes sections: Systems & Operations Leadership (Overwrite & Mercury) with subpoints: System Lead for Overwrite & Mercury..., Automation / Agent Optimization..., Setup Verification & Data Integrity..., Contracting Oversight... Implementation & Account Management: End-to-End Implementation Lead..., AE & Sales Support..., Enrollment & Platform Proficiency... Cross-Functional Collaboration: Interdepartmental Alignment..., Stakeholder Relationships... Process Optimization & SME Guidance: SME & SOP Ownership..., Process Improvement... We need to turn each of these into list items. Could treat each bold heading as a list item with its description. We'll produce
    • for each duty. We must preserve all substantive info, not lose details. Let's list duties: 1. Systems & Operations Leadership (Overwrite & Mercury) - System Lead for Overwrite & Mercury: Take lead ownership of group setup, structural configuration, contact assignments, and workflow tracking within Overwrite and Mercury. - Automation / Agent Optimization: Drive automation efforts and improvements utilizing Curative AI agents - Setup Verification & Data Integrity: Ensure all group information, broker/producer assignments, and contract details are accurately entered - Contracting Oversight: Monitor Ironclad agreement workflows and ensure all legal, stop-loss, and ACH documentation are completed prior to final installation handoff. 2. Implementation & Account Management - End-to-End Implementation Lead: Lead discovery sessions to gather complete client requirements and establish clear onboarding milestones for complex, mid-market, or high-touch accounts. - AE & Sales Support: Partner closely with Account Executives (AEs) throughout implementation, ensuring alignment between AE sales agreements and back-end installation execution. - Enrollment & Platform Proficiency: Drive enrollment execution across ENav and EDI integrations, working as the main technical contact for setup issues. 3. Cross-Functional Collaboration - Interdepartmental Alignment: Coordinate directly with Legal, Member Services, Care Navigation, and Medical Management to resolve high-priority onboarding issues without disrupting member care. - Stakeholder Relationships: Nurture long-term, high-trust relationships with internal teams, brokers, and external group representatives. 4. Process Optimization & SME Guidance - SME & SOP Ownership: Act as the definitive SME for installation SOPs. - Process Improvement: Identify gaps in current installation workflows, refining HelpScout macros, tracking spreadsheets, and team templates to boost efficiency. We'll create list items for each of these bullet points (maybe each sub-bullet as separate
    • ). Could also group under headings but not needed. Now Required Experience/Skills: "Required Experience/Skills 5+ years of experience in Health Plan Implementation, Group Onboarding, Account Management, or Health Plan Sales. Proven Lead Experience: Prior experience leading operational workflows or managing client setup systems. Technical Proficiency: Deep working knowledge of CRM/implementation platforms, enrollment platforms (ENav, EDI), Microsoft Office Suite, Google Workspace, and HelpScout. Benefit & Network Knowledge: In-depth understanding of commercial health plan benefit design, TPA network structures Communication & Diplomacy: Superior verbal and written communication skills with strong diplomacy when managing high-stakes escalation calls with brokers and executive leadership. Adaptability: Proven ability to manage multiple competing deadlines in a high-growth, fast-paced environment. Language: Fluent in spoken and written English (Spanish bilingual is a plus)." We need to turn into list items. List: - 5+ years of experience in Health Plan Implementation, Group Onboarding, Account Management, or Health Plan Sales. - Proven Lead Experience: Prior experience leading operational workflows or managing client setup systems. - Technical Proficiency: Deep working knowledge of CRM/implementation platforms, enrollment platforms (ENav, EDI), Microsoft Office Suite, Google Workspace, and HelpScout. - Benefit & Network Knowledge: In-depth understanding of commercial health plan benefit design, TPA network structures - Communication & Diplomacy: Superior verbal and written communication skills with strong diplomacy when managing high-stakes escalation calls with brokers and executive leadership. - Adaptability: Proven ability to manage multiple competing deadlines in a high-growth, fast-paced environment. - Language: Fluent in spoken and written English (Spanish bilingual is a plus). Now Preferred Experience/Skills: "Preferred Experience/Skills Bilingual in English and Spanish" That's it. So we can list: - Bilingual in English and Spanish. Now WORK ENVIRONMENT: "WORK ENVIRONMENT Remote position Must have password protected, stable high speed internet access - stipend will be provided Must have a quiet place, with no distractions to perform duties for work from home Work location MUST be secure and private to maintain HIPAA compliance for work from home Office equipment will be supplied including: PC, monitor, keyboard, mouse, headset While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; talk; and hear. The employee is frequently required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. We also request, with the exception of emergencies, that you do not request any time off within the first 120 days of employment. Any request within the first 120 days if approved will be unpaid For this position the percentage of expected Travel is: 0% of the time." We need to preserve all substantive info. This is not exactly benefits but work conditions. We could include under Benefits heading as part of benefits? Or we could incorporate into Benefits as "Work environment" details. Since Benefits heading is allowed, we can put work environment details there along with perks & benefits. But we also have separate Perks & Benefits section. We could merge them under Benefits. Thus Benefits section will include both the perks & benefits list and the work environment details. We need to use
      • for any list of benefits. The perks & benefits list includes many items: Curative Health Plan (100% employer-covered medical premiums for you and 50% coverage for dependents on the base plan.) $0 copays and $0 deductibles (with completion of our Baseline Visit ) Preventive and primary care built in Mental health support One-on-one care navigation Chronic condition programs (diabetes, weight, hypertension) Maternity and family planning support 24/7/365 Curative Telehealth Pharmacy benefits Comprehensive dental and vision coverage Employer-provided life and disability coverage with additional supplemental options Flexible spending accounts Generous PTO policy plus 11 paid annual company holidays 401K for full-time employees Generous Up to 8–12 weeks paid parental leave, based on role eligibility. We need to turn each into list items. Also work environment details: Remote position, password protected stable high speed internet