Senior Installer

Why you’ll love it here!

Benefits include:

• Medical
• Dental
• Vision
• Tuition Reimbursement
• Pet Insurance
• Legal Insurance
• 401(k)
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFS Prep Certification Program

Position Summary

The Senior Installation Technician reports to the Installation Manager.

Located in Landover, MD

Full-Time

In Office/Field

Essential Functions & Responsibilities

• Routing and Coordination: Plan delivery and installation routes efficiently, ensuring timely and accurate completion of tasks.
• Technical Expertise: Demonstrate advanced knowledge and proficiency in installing and troubleshooting equipment, ensuring installations meet quality standards.
• Supervision and Training: Provide guidance and support to junior team members, mentoring them in installation procedures, best practices, and safety protocols.
• Equipment Handling and Driving: Safely load and transport equipment using appropriate tools and vehicles, including box trucks and forklifts.
• Documentation and Compliance: Complete all required paperwork accurately and in a timely manner, adhering to company procedures and safety regulations.
• Maintenance and Repair: Perform routine maintenance and repair tasks on equipment, ensuring optimal performance and longevity.
• Safety and Quality Assurance: Uphold the highest standards of safety and quality in all installation activities, ensuring compliance with company policies and industry regulations.
• Problem-Solving and Decision-Making: Identify and troubleshoot technical issues promptly, implementing effective solutions to minimize downtime and ensure customer satisfaction.
• Customer Service: Provide exceptional customer service throughout the installation process, addressing customer inquiries and concerns professionally and efficiently.

Competencies

• Advanced technical skills and expertise in equipment installation and maintenance.
• Leadership abilities with the capacity to guide and support junior team members.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Strong problem-solving and decision-making skills, with a focus on delivering practical solutions.
• Attention to detail and a commitment to upholding the highest standards of quality and safety.
• Flexibility to adapt to changing priorities and work effectively in a dynamic environment.

Qualifications & Experience

• High School Diploma or GED, or equivalent military or practical experience.
• 5+ years of relevant experience in equipment installation and maintenance.
• Advanced knowledge of installation procedures, tools, and equipment.
• Demonstrated leadership experience and the ability to mentor junior team members.
• Valid driver's license and clean driving record.
• Certification or training in relevant technical fields is a plus.
• Able to successfully pass a background check post offer acceptance.

Physical Requirements

• Ability to lift 50 pounds.
• Bend or twist body.
• Use hands to handle, control or feel objects, tools or controls.
• Stand for long periods of time.
• Keep or regain their balance.
• Kneel, stoop, crouch, or crawl.