Senior Inside Sales Representative

Job Summary

Handles complex inside sales functions with limited supervision by applying specialized knowledge of electrical products, customer accounts, and internal systems. Supports both revenue generation and customer satisfaction through strategic account management and sales support activities. Identifies patterns and key issues from partial data, takes a broad perspective to problem-solving, and frequently serves as an informal resource for less experienced team members. Builds lasting customer relationships while contributing to sales process improvements. Champions digital adoption to streamline interactions, enhance responsiveness, and elevate the overall customer experience.

Key Responsibilities

• Applies specialized knowledge of electrical products and customer accounts.
• Supports revenue generation and customer satisfaction through strategic account management and sales support activities.
• Identifies patterns and key issues from partial data and takes a broad perspective to problem-solving.
• Serves as an informal resource for less experienced team members.
• Builds lasting customer relationships.
• Contributes to sales process improvements.
• Promotes digital adoption to streamline interactions, enhance responsiveness, and elevate the overall customer experience.

Required Education & Experience

• Minimum Education Level: High School Diploma
• Years of Experience: 5-7 Years

Preferred Education & Experience

• Minimum Education Level: Associate’s Degree
• Years of Experience: 8-11 Years

Spans of Control

• Does this role Manage Southwire Team Members: No

Physical Requirements

• Moving: 5%
• Standing: 5%
• Sitting: 90%

Working Conditions

• Office

Equipment

• Computer/Keyboard

Benefits We Offer:

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More

About the Role

Southwire Company, LLC is a leader in technology and innovation, manufacturing wire and cable products and offering digital solutions. This role supports both revenue generation and customer satisfaction through strategic account management and sales support activities, promoting digital adoption to enhance the customer experience.