Senior Inside Sales Representative

About the role

Golden Star Technology (GST) is seeking an experienced, relationship-driven Senior Inside Sales Representative to join their high-performing team. This is an opportunity to join an industry-leading technology solutions provider where your expertise, initiative, and customer-centric mindset will make an immediate impact.

Responsibilities

• Preparing customer quotes, including pricing validation, delivery timelines, and terms.
• Processing customer purchase orders with accuracy and speed.
• Maintaining order status through backlog reports, open orders, customer portals, and internal systems.
• Monitoring and following up on quotes, orders, and customer inquiries to ensure timely resolution.
• Cross-functionally coordinating with internal teams and external partners to ensure smooth order fulfillment and on-time delivery.
• Acting as a primary liaison between customers, sales teams, and suppliers.
• Supporting business development efforts and assisting with Requests for Quotes (RFQs).
• Providing consistent, high-quality account management to both new and existing clients.

Requirements

• 5-7 years of inside sales experience, ideally in technology, IT solutions, manufacturing, distribution, or other customer-facing technical environments.
• Experience selling technology solutions, networking hardware, AV solutions, managed services, cloud services, cybersecurity solutions, or other complex B2B products is highly preferred.
• Proven negotiation and upselling skills, with the ability to build strong, long-term customer relationships.
• Confidence in preparing, presenting, and refining customer quotes.
• Experience using ERP systems and strong proficiency in Microsoft Excel (spreadsheets, formulas, data tracking).
• Excellent written communication skills, particularly via email.
• Strong attention to detail, accuracy, and organizational skills.
• Able to manage multiple priorities and perform effectively in a deadline-driven environment.
• Resourceful problem-solving skills with sound critical thinking.
• A proactive, collaborative self-starter mindset with a commitment to exceptional customer service.

Qualifications

• You thrive in a fast-moving, customer-centric environment.
• You stay calm under pressure, juggle multiple priorities with confidence, and bring clarity and structure to complex tasks.
• You enjoy working closely with both customers and colleagues, and you take pride in delivering accurate, timely results.

Skills

• Organizational skills.
• Communication skills, particularly via email.
• Attention to detail.
• Ability to manage multiple priorities.
• Problem-solving skills.
• Customer service orientation.

Benefits

Compensation & Benefits: GST offers a comprehensive package designed to support your well-being and long-term success:

• Competitive salary.
• Medical, dental & vision insurance.
• 401(k) plan.
• Paid vacation.
• Additional company perks and employee programs.

About Golden Star Technology (GST)

About Golden Star Technology (GST): Since 1985, GST, headquartered in Cerritos, CA, has been a trusted provider of IT and AV solutions for small and midsize businesses, enterprise organizations, educational institutions, and government agencies. They deliver a broad portfolio of products, custom configurations, and integrated services across industry-leading technology platforms. At GST, they value teamwork, accountability, integrity, and building strong connections with their clients and with each other. They're looking for individuals who share these values and want to grow their careers in a dynamic, supportive environment.

Learn more at www.gstinc.com.