Senior Inside Account Manager - Sitefinity

About the role

This will be a hybrid role working between your home office and either our Burlington MA headquarters or Raleigh NC office.

Responsibilities

• Revenue Generation & Pipeline Development:
  • Achieve and exceed quarterly and annual bookings targets.
  • Drive net-new customer acquisition opportunities across North America.
  • Develop and execute territory and account plans aligned to business objectives.
  • Manage all sales activities within Salesforce and maintain forecast accuracy.
• Strategic Account Management:
  • Execute tiered account management and customer engagement programs.
  • Identify upsell, cross-sell, and expansion opportunities within existing Sitefinity customers.
  • Create account growth plans focused on increasing customer lifetime value.
  • Partner with Customer Success to improve customer adoption and retention.
• Consultative Selling:
  • Lead discovery conversations to understand customer objectives, challenges, and digital transformation initiatives.
  • Position Sitefinity's value proposition against customer business goals.
  • Deliver compelling business cases and ROI narratives.
  • Navigate complex multi-stakeholder sales cycles.
• Collaboration & Cross-Functional Leadership:
  • Work closely with Sales Engineers to deliver demonstrations, proof-of-concepts, and technical evaluations.
  • Partner with Marketing on demand generation initiatives and events.
  • Collaborate with Customer Success and Professional Services to ensure successful customer outcomes.
  • Engage with channel partners, agencies, and system integrators to drive joint opportunities.

Requirements

• 3-7+ years of quota-carrying software sales experience.
• Proven track record of exceeding revenue targets.
• Experience selling SaaS, CMS, DXP, MarTech, eCommerce, Digital Experience, or related enterprise software solutions.
• Strong prospecting and pipeline generation skills.
• Experience managing opportunities through complex sales cycles.
• Ability to engage executive-level stakeholders.
• Excellent presentation, negotiation, and communication skills.
• Experience using Salesforce CRM and sales engagement platforms.

Qualifications

• Experience selling Content Management Systems (CMS) or Digital Experience Platforms (DXP).
• Familiarity with digital transformation initiatives and marketing technology stacks.
• Experience selling into financial services, credit unions, manufacturing, healthcare, public sector, or enterprise organizations.
• Understanding of web content management, personalization, customer journeys, digital commerce, or omnichannel experience strategies.
• MEDDPICC, MEDDIC, Challenger, or similar sales methodology experience.

Skills

• Consultative selling skills.
• Ability to engage executive-level stakeholders.
• Strong pipeline generation and sales cycle management skills.
• Experience with digital transformation initiatives and marketing technology stacks.
• Understanding of web content management, personalization, customer journeys, digital commerce, or omnichannel experience strategies.

Benefits

We offer a robust benefits package, including medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan). Tuition Reimbursement program. Additional voluntary benefits include crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback. Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave. Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.