Senior Inside Account Manager
AWC, Inc. · Baton Rouge, LA · 1 mo ago
On-siteSalesFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes description paragraphs. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the posting.
First paragraph: "We’re seeking driven, curious people..." This is about the role/company. Could be "About the role" or maybe "About AWC". But we have a later "About AWC" section. The instructions: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need to decide which sections exist.
Let's identify content:
- Intro: "We’re seeking driven, curious people..." This is more about company culture and what they look for. Could be "About the role" or maybe "About AWC". There's later a dedicated "About AWC" paragraph. So we could treat the intro as "About the role" (description of role and team). Or we could combine with "About AWC". But we need to avoid duplication.
Let's see sections:
Leadership & Team Development (under "How you’ll make an impact:"): This is responsibilities.
Customer & Sales Leadership: responsibilities.
Operational Excellence: responsibilities.
Cross-Functional Collaboration: responsibilities.
Then "Skills you’ll need:" list: skills.
Then "Here’s what will set you apart:" list: qualifications (education, experience, etc.)
Then "The Rewards:" list: benefits.
Then "About AWC": description of company.
Then "How We Win Together": more culture.
No explicit Pay or Schedule mentioned. So we should not include Pay or Schedule sections.
We need to include sections only when posting has real specific content.
Thus sections: About the role (maybe combine intro and About AWC?), Responsibilities, Skills, Qualifications, Benefits, About AWC? Actually "About AWC" is a section heading we could use, but the allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It does not include "About AWC". However we could treat "About AWC" as "About the role"? But the instructions say use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." meaning examples, not exclusive list? It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect us to use those headings only. So we should map content to those headings.
Thus we need sections: About the role, Responsibilities, Skills, Qualifications, Benefits. Possibly also Requirements? The "Here’s what will set you apart:" includes qualifications (education, experience). Could be Qualifications. Skills you’ll need is Skills.
What about Requirements? Could be same as Qualifications? Might not need separate.
We have no explicit Requirements separate; we could omit Requirements.
Thus sections:
- About the role: include the introductory paragraph(s) about seeking driven people, team culture, maybe also the "About AWC" and "How We Win Together"? But those are more about company. However we could put them under About the role as they describe the organization and culture. But we must preserve all substantive information; we can include them in About the role.
- Responsibilities: include the bullet points under Leadership & Team Development, Customer & Sales Leadership, Operational Excellence, Cross-Functional Collaboration.
- Skills: include the list under "Skills you’ll need:".
- Qualifications: include the list under "Here’s what will set you apart:" (education, experience, etc.)
- Benefits: include the list under "The Rewards:".
We must not include Pay or Schedule.
We must not include boilerplate like EEO etc. Remove that.
We must output only HTML fragment, no markdown fences.
We need to use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect us to use those headings only. So we should map content to those headings.
Thus we need sections: About the role, Responsibilities, Skills, Qualifications, Benefits. Possibly also Requirements? The "Here’s what will set you apart:" includes qualifications (education, experience). Could be Qualifications. Skills you’ll need is Skills.
What about Requirements? Could be same as Qualifications? Might not need separate.
We have no explicit Requirements separate; we could omit Requirements.
Thus sections:
- About the role: include the introductory paragraph(s) about seeking driven people, team culture, maybe also the "About AWC" and "How We Win Together"? But those are more about company. However we could put them under About the role as they describe the organization and culture. But we must preserve all substantive information; we can include them in About the role.
- Responsibilities: include the bullet points under Leadership & Team Development, Customer & Sales Leadership, Operational Excellence, Cross-Functional Collaboration.
- Skills: include the list under "Skills you’ll need:".
- Qualifications: include the list under "Here’s what will set you apart:" (education, experience, etc.)
- Benefits: include the list under "The Rewards:".
We must not include Pay or Schedule.
We must not include boilerplate like EEO etc. Remove that.
We must output only HTML fragment, no markdown fences.
We need to use for each section heading, then content: either
for prose,
- for lists. We need to preserve all substantive information; do not invent or summarize away detail. Thus we need to copy the text exactly as given (maybe minor formatting). Ensure we don't lose any details. Let's extract each piece. Intro paragraph(s): "We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team." Then after that: "The Senior Inside Account Manager serves as the operational leader for the Valve Inside Sales team. This role is responsible for providing daily leadership, coaching, and direction to Inside Account Managers while ensuring exceptional customer service, operational execution, and profitable sales growth." Then: "Working closely with Leadership, Technical Account Managers, Product Specialists, Project Managers, and Operations, this position establishes priorities, develops team capabilities, improves sales processes, and helps drive strategic initiatives across the business." Then: "In addition to leadership responsibilities, the Senior Inside Account Manager will manage key customer relationships, support complex quotations and negotiations, and ensure the team consistently delivers an outstanding customer experience." These are all part of role description; could be under About the role. Then "How you’ll make an impact:" with subheadings: Leadership & Team Development, Customer & Sales Leadership, Operational Excellence, Cross-Functional Collaboration. Each has bullet points (actually sentences). We need to turn each bullet into
- . Let's extract each bullet. Leadership & Team Development: - Provide day-to-day leadership, coaching, and mentorship to the Valve Shop Inside Account Management team - Foster a collaborative, customer-focused culture that reflects AWC's Winning Together philosophy - Assist with onboarding, training, and professional development of new Inside Account Managers - Conduct regular coaching sessions focused on customer engagement, technical knowledge, quoting accuracy, and sales effectiveness. - Monitor team workload and prioritize resources to meet customer commitments - Identify opportunities to improve team efficiency, communication, and overall performance - Partner with Management on employee development, succession planning, and performance management initiatives. Customer & Sales Leadership: - Develop, maintain, and grow strategic customer relationships - Serve as the escalation point for complex customer opportunities and service issues - Lead pricing strategies, quote reviews, and commercial negotiations for high-value opportunities - Review and approve complex quotations while ensuring margin objectives are achieved - Support Technical Account Managers in developing account strategies and customer growth plans - Analyze customer purchasing trends and identify opportunities for increased market share - Assist with forecasting, pipeline management, and sales planning Operational Excellence: - Oversee RFQ and Purchase Order processing to ensure accuracy and timely execution - Ensure quote follow-up activities are completed consistently across the team - Partner with Purchasing, Operations, and Project Management to expedite critical customer orders - Improve internal workflows that increase responsiveness, efficiency, and customer satisfaction - Develop and implement best practices for quoting, order management, and customer communications - Utilize sales metrics and reporting to monitor team performance and identify improvement opportunities Cross-Functional Collaboration: - Work closely with Product Managers, Engineering, Project Management, Operations, and Supply Chain to deliver complete customer solutions - Support strategic initiatives that improve customer experience and operational efficiency - Assist leadership with continuous improvement initiatives and process standardization - Promote collaboration across all AWC business units Now Skills you’ll need list: - Demonstrated success in industrial inside sales or account management - Proven ability to lead, mentor, or supervise sales or customer service professionals - Strong customer relationship management skills - Excellent communication and interpersonal abilities - Strong organizational and time management skills - High level of accountability and ownership - Ability to prioritize multiple projects in a fast-paced environment - Strong commercial acumen and problem-solving skills - Commitment to delivering exceptional customer service - Ability to work effectively with cross-functional teams - Willingness to provide occasional after-hours or weekend customer support when required. Here’s what will set you apart: - Bachelor's degree in Engineering, Business, Industrial Technology, or related technical discipline - 5+ years of industrial automation, controls, instrumentation, or process technology sales experience - Previous leadership, supervisory, or team lead experience - Working knowledge of industrial automation products including: - Sensors - Pneumatics - Process Instrumentation - Control Valves - Actuators - Positioners - Safety Systems - Experience with manufacturing, OEM, process automation, or industrial end-user markets - Experience with CRM systems, ERP platforms, and sales analytics Note: The "Working knowledge of industrial automation products including:" is a heading with sublist. We need to preserve that. Could treat as a
- with nested
- . Or we could flatten? The instruction: Use
- for any list of duties/requirements/benefits. So we can have nested lists. Thus for that bullet, we have a parent bullet "Working knowledge of industrial automation products including:" then sub-items. We'll produce:
- Working knowledge of industrial automation products including:
- Sensors
- Pneumatics
- Process Instrumentation
- Control Valves
- Actuators
- Positioners
- Safety Systems
Now Benefits list under "The Rewards:":
- Employee Stock Ownership Plan (ESOP)
- 401(K) Match
- Competitive Pay
- Medical, Dental and Vision Insurance Package
- Employer Paid Life Insurance
- Paid Time Off and Holiday Pay
- Career Development Opportunities
Note: "Competitive Pay" is a benefit but we are not making a Pay section; it's okay to include as benefit.
Now About AWC paragraph(s):
"About AWCAs employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers.
We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed."
Then "How We Win Together" paragraph(s):
"We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together."
We need to include this content somewhere. Could be under About the role as well. We'll combine after the intro.
Thus About the role content will be:
Intro paragraph(s) + The Senior Inside Account Manager description paragraphs + About AWC + How We Win Together.
But we must be careful not to duplicate content that appears elsewhere (like the Senior Inside Account Manager description is also part of responsibilities? Actually it's a general description of role; we can keep it in About the role.
Now Responsibilities section: we will put the bullet points under the four subheadings? The instructions: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It didn't say we cannot have subheadings inside sections. But