Senior Account Manager

Responsibilities

• Build and maintain relationships with client stakeholders to ensure service delivery
• Drive account retention through high client satisfaction and proactive issue resolution
• Manage revenue retention and growth through strategic account planning
• Lead regular client meetings and business reviews for program success
• Develop strategies to demonstrate the value of nutrition programs to clients
• Execute account management processes consistently across the portfolio
• Cook with cross-functional teams to address implementation needs

Qualifications

• 5+ years of experience in account management or client services within healthcare
• Proven track record of meeting performance metrics and retaining clients
• Strong organizational skills for managing multiple accounts simultaneously
• Excellent communication and interpersonal abilities
• Analytical mindset with data-driven decision-making experience
• Familiarity with health plan operations and complex contracting
• Proficiency in CRM systems like Salesforce

Benefits

• Remote-First Company
• Unlimited PTO
• Flexible work location
• Healthcare coverage including medical, dental, and vision
• 401k plan and bonus opportunities
• Access to registered dietitian sessions