Senior Human Resources Manager

Talent Acquisition

Talent Acquisition

• Partner with Hiring Managers to develop position profiles and understand staffing needs
• Sources, screens, and qualifies candidates prior to hiring team interviews
• Covers all recruitment logistics while delivering an exceptional candidate experience
• Maintains accurate candidate records in the Applicant Tracking System and keeps the job description bank and org charts current
• Builds and maintains a pipeline of candidates for future opportunities
• Tracks and reports on active searches and talent acquisition metrics
• Delivers a best-in-class onboarding experience for all new hires

Talent Management

Talent Management

• Partners with leaders to implement programs focused on retention, engagement, recognition, development, and organizational design
• Designs and leads employee engagement initiatives, surveys, focus groups, recognition programs, and team building, that elevate the work experience and make employees feel valued and heard
• Serves as a trusted advisor on HR policy, employee relations, leaves of absence, and compensation
• Champions a culture that reflects Synergy's values and fosters belonging and inclusion
• Proactively checks in to ensure all work groups are functioning positively and coaches managers on performance management, employee development, and career pathing
• Transforms the employee lifecycle, reimagining how Synergy attracts, develops, and retains top talent through growth opportunities, manager relationships, and culture
• Manages the performance review program and administers Synergy’s talent management software
• Conducts exit interviews, identifies resignation trends, and advises leadership on reducing turnover
• Guides managers through employee relations issues with the help of consultants and attorneys
• Coaches and advises employees on problem resolution; helps them identify solutions and encourages them to constructively resolve conflicts
• Builds relationships across all levels of the organization

Total Rewards and Compliance

Total Rewards and Compliance

• Collaborates with Accounting & Finance to plan and oversee employee benefit programs, including medical, dental, life, disability, time off, tuition reimbursement, and employee referral
• Analyzes and makes recommendations for benefit renewals; hosts open enrollment sessions
• Drafts and maintains company and restaurant policies and procedures, ensuring legal compliance and clear communication to all employees
• Maintains confidential employee records, including payroll and benefits information
• Oversees HR-related software and systems (HRIS)
• Performs other duties as assigned

Job requirements

Job requirements

• Bachelor's degree and a minimum of 10 years of related HR experience
• Proven ability to influence senior leaders and build commitment to business objectives
• End-to-end experience in recruitment, onboarding, and talent management
• Strong working knowledge of HR functions including total rewards, compliance, and talent management
• Proficiency in MS Office and HRIS platforms; strong Excel skills preferred
• Excellent written, verbal, and interpersonal communication skills
• Strong problem-solving ability with high attention to detail and a sense of urgency
• Self-starter with an entrepreneurial spirit who drives initiatives through to completion