Senior Human Resources Business Partner, Southern Region

About the role

Serves as a strategic HR Business Partner for the Southern Region. Provides hands-on HR support by maintaining both a physical and virtual presence in boutiques and monitoring the morale and general atmosphere of region. Is a regular contributor to regional meetings, as well as management/staff meetings at the store level.

Responsibilities

• Maintains both a physical and virtual presence in boutiques and monitors the morale and general atmosphere of region.
• Contributes to regional meetings and management/staff meetings at the store level.
• Aware of all business issues and priorities, and provides focused support, coaching, and guidance to management.
• Manages employee relations for the store locations and recommends appropriate employment action to maintain a productive, positive work environment.
• Empowers store management to manage employee disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws.
• Conducts investigations, recommends solutions to issues, counsels employees, advises managers on discipline process, and facilitates dispute resolution.
• Leads full cycle recruiting processes to meet the various staffing goals within multiple business units of the organization.
• Maintains accurate and organized documentation, digital filing, and reporting on all candidates/applicant tracking initiatives.
• Ensures job descriptions are created, evaluated, and current for all positions prior to recruitment/hire.
• Ensures all regular vacant positions are posted internally and externally, and provides analysis of recruiting processes, employee retention statistics, and other associated HR metrics.
• Responsible for HR headcount budget, new headcount requests, and maintenance of organizational charts for region.
• Conducts regular touch base meetings with store leaders to provide HR strategic workforce updates: reviewing store talent, succession planning, provide management team with coaching recommendations to optimize business performance.
• Works closely and collaboratively with HRBP team to support with implementing new programs and initiatives that impact employee engagement; supports with special projects, initiatives, and goals to enhance the overall employee experience.
• Responsible for the management of the company’s annual performance review process and 30/60-day new hire review process.
• Creates and designs content of the performance reviews in alignment with goals of the company.
• Supports in the development and administration of all other projects, programs, procedures, and guidelines aimed at aligning the workforce with strategic goals of the department and company.

Requirements

• At least 5 years of experience in a HR Business Partner role.
• Proven HR leadership in multi-unit, high-volume, high-visibility environments.
• Background in luxury retail or service-oriented organizations; direct store experience preferred.
• Expertise in full recruitment lifecycle across all organizational levels.
• Strong capabilities in employee relations, talent development, recruiting, and performance management.
• Skilled in building lasting relationships and influencing across all levels of organization.
• Solid knowledge of HR policies, employment laws, compliance, and reporting.
• Excellent communication, public speaking, and interpersonal skills; adept at coaching and empowering others.
• Proficient in HR technology and tools (Excel, PowerPoint, Word, HRIS) for data analysis and presentation.
• Demonstrated judgment, critical thinking, and ability to manage multiple priorities under deadlines.
• Solid organizational, detail-oriented, self-motivated; effective in both independent and team settings.
• Business acumen with operational strength.
• Comfortable in fast-paced environments with strong prioritization skills.
• Bachelor’s degree preferred.
• Travel for boutique visits required two times per year.

Qualifications

• At least 5 years of experience in a HR Business Partner role.
• Proven HR leadership in multi-unit, high-volume, high-visibility environments.
• Background in luxury retail or service-oriented organizations; direct store experience preferred.
• Expertise in full recruitment lifecycle across all organizational levels.
• Strong capabilities in employee relations, talent development, recruiting, and performance management.
• Skilled in building lasting relationships and influencing across all levels of organization.
• Solid knowledge of HR policies, employment laws, compliance, and reporting.
• Excellent communication, public speaking, and interpersonal skills; adept at coaching and empowering others.
• Proficient in HR technology and tools (Excel, PowerPoint, Word, HRIS) for data analysis and presentation.
• Demonstrated judgment, critical thinking, and ability to manage multiple priorities under deadlines.
• Solid organizational, detail-oriented, self-motivated; effective in both independent and team settings.
• Business acumen with operational strength.
• Comfortable in fast-paced environments with strong prioritization skills.
• Bachelor’s degree preferred.
• Travel for boutique visits required two times per year.

Skills

• Full recruitment lifecycle expertise.
• Employee relations and conflict resolution.
• Talent development and coaching.
• Performance management and feedback.
• HR policies and compliance.
• HR technology proficiency (Excel, PowerPoint, Word, HRIS).
• Strategic HR support in multi-unit environments.
• Effective communication and interpersonal skills.

Benefits

• Commission and bonus incentives based on sales performance.
• Medical, Dental, Vision, Life Insurance and Disability.
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time).
• Paid Parental leave and transition time.
• 401(k) and Roth Retirement plan with company matching and profit sharing.
• Voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, Family Building Support and more!

Pay

$120,000.00 - $135,000.00 annually.

Schedule

Location: On site in either our New York City Corporate or Miami Office location.