Senior HR Operations Partner

About the role

Ivanti empowers organisations to manage and secure technology smarter through our AI‑powered Ivanti Neurons platform. In this role, your work will support Ivanti’s mission to enable Autonomous Endpoint Management and deliver better outcomes for customers. You’ll contribute to solutions that help IT and Security teams move away from manual, reactive work towards smarter, more proactive operations. Your impact will be tangible—shaping customer experience, improving product capability, and supporting scalable, resilient outcomes. You’ll work as part of a collaborative team where your contribution matters every day. The Senior People Operations Partner will play a key role in supporting and delivering HR operational excellence for employees and managers across the Americas (US and Canada). This position is focused on the accurate, compliant, and efficient execution of HR processes and policies, while serving as a knowledgeable resource for the People team and the business. The Senior People Operations Partner will provide advanced support in areas such as employee lifecycle management, compliance, HR systems, and data integrity.

Responsibilities

• Support the end-to-end employee lifecycle, including onboarding, job changes, transfers, leaves of absence, and offboarding.
• Ensure timely and accurate processing of employee transactions in HR systems.
• Provide guidance and respond to employee and manager inquiries on HR policies, programs, and procedures.
• Manage compliance with federal, state, and local employment laws and regulations.
• Maintain accurate and confidential HR records and employee data in accordance with data privacy requirements.
• Manage data integrity within HR systems (e.g., Workday, Greenhouse, etc.).
• Identify opportunities for process improvements and system enhancements to increase efficiency.
• Act as a trusted resource for employees and managers by providing high-quality, timely HR operational support.
• Partner closely with HR Business Partners and Centers of Excellence (Total Rewards, Talent, etc.) to deliver consistent HR services.
• Assist in resolving employee inquiries, ensuring positive employee experience and escalation when needed.
• Contribute to HR operations projects such as process standardization, policy updates, and system implementations.
• Support change management efforts to enhance employee adoption of HR tools and processes.
• Recommend improvements to HR processes, documentation, and service delivery.

Requirements

• Bachelor’s degree in Human Resources, Business Administration or 3–5 years of progressive HR operations, HR generalist, or HR services experience.
• Strong knowledge of Americas employment regulations and HR compliance requirements.
• Hands‑on experience with HRIS platforms (e.g., Workday, Greenhouse, ATS, or similar).

Qualifications

• HR certification (SHRM‑CP, PHR, or equivalent) – preferred but not required.

Skills

• Strong organizational skills with high attention to detail and accuracy.
• Excellent communication and interpersonal skills, able to provide clear and concise guidance.
• Ability to handle sensitive information with confidentiality and discretion.

Benefits

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work‑life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best‑in‑class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.