Senior HR Business Analyst (Remote-Local Candidates Preferred)

About the Role

The Senior Business Analyst, HR Technology works with key stakeholders to identify system enhancement and business process improvement opportunities for HR Technology products and related functional HR processes. This includes core HCM, Talent systems, Learning Management systems, Employee Relations systems, employee workflows, employee document management, and others.

Serves as the primary point of contact and HR liaison for HR-related technology projects and business process improvement projects. Coordinates HR project team members and leads HR technology project tasks, design and adaptation of HR business processes, change management planning, and communications planning.

Responsibilities

• Lead business-side activities to develop use case scenarios and functional requirements for HR technology products.
• Gather business requirements and use cases for product features, process improvement solutions, system enhancements, and project implementations.
• Participate in or lead multiple projects at varying stages of completion, capturing and monitoring action items.
• Coordinate business-side activities for HR Technology-supported application features, process workflows, and correspondence, recognizing impacts of proposed changes.
• Articulate system and business process impacts to project teams and leaders.
• Coordinate with IT to review HR Technology system release notes and upgrade communications, aligning messaging and timing for impacted users.
• Facilitate discussions to determine interest in new feature adoption.
• Translate and document non-technical requirements into technical concepts with a comprehensive understanding of HR applications and interdependencies.
• Identify options for potential solutions (system and business process) and collaborate with IT to assess suitability.
• Define requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, and workflow analysis.
• Organize and prioritize requirements based on stakeholder review sessions and translate them into packages for vendor RFIs, RFPs, scorecards, and test cases.
• Maintain strong relationships with existing vendors and serve as the primary HR contact for reporting business-side issues.
• Communicate and collaborate with IT and/or vendors on issue resolution, keeping HR business users updated on progress.
• Proactively analyze complex business solutions, identify process gaps, and recommend improvements for efficiency and performance.
• Define, model, and document current and future state business processes.
• Lead business teams through user acceptance testing to ensure HR systems meet requirements and validate configuration alignment.
• Serve as the escalation point for HR on active technology projects and HR technologies.
• Stay current on features and roadmaps for assigned HR Technology portfolio products and investigate new features with IT counterparts.
• Ensure alignment with business strategy by attending planning meetings.
• Upskill members of the HR Technology team on product capabilities, solution background, HR business processes, current gaps, and future needs.
• Domestic U.S. travel may be required.

Requirements

• Graduate from an accredited college or university with a Bachelor’s degree (required).
• Five years of business process definition and analysis experience with a broad array of HR applications and employee relations processes (required).
• Additional years of related work experience may substitute for the required education on a year-for-year basis (up to two years).
• Two years’ experience in the HR domain documenting requirements, defining business process changes, and presenting to HR business users (required).

Qualifications

• Experience with the Cornerstone on Demand enterprise suite and JDE HR modules (preferred).
• Additional experience with HR systems for Talent Management, Learning, Performance, Succession, HCM, Employee Relations, HR Case Management, HR Knowledge Management, and employee workflows (preferred).
• PMP, Six Sigma, SDLC, and/or Agile certification (preferred).
• Proficiency in Microsoft Office applications (required).

CoreCivic is a Drug-Free Workplace.