Senior Business Analyst (Remote)

Our client, a leading health care company dedicated to revolutionizing the industry, is seeking a Senior Business Analyst for their Portland, Oregon location. This is a fully remote, six-month contract position with the potential to convert to a full-time role based on performance and business needs. Must be able to work PST hours.

About the role

This Business Analyst applies analytical skills, project management, financial analysis, and subject matter expertise in medium-sized projects to identify opportunities for improvement, design solutions, and manage improvement efforts across IT Delivery Operations to a successful conclusion. The role quantifies and describes improvement opportunities by leading process and financial analysis activities, working effectively with business and technical subject matter experts across organizational lines, bringing a business-oriented but cross-functional perspective to leadership and project teams to deliver total system solutions that meet goals and objectives.

Responsibilities

• Works with leadership to triage and evaluate Delivery Operations processes and workflows to determine appropriate course of action.
• Contributes to submission of key work initiatives and Business Cases for approval by appropriate governance committees as directed.
• Understands how initiatives impact overall work portfolio and budgets.
• Works with IT, StratFi, and other groups to monitor spend and set up efficient processes for building transparency to variance across portfolios and budgets.
• Helps translate financial information into actionable steps for the leadership team.
• Participates in projects as a team member and/or makes significant contributions to team effectiveness by improving methodology, tools, and/or internal processes.
• Consistently uses Business Analysis and Business Process Engineering (BPE) methods, templates, and related tools to produce timely, high-quality deliverables for initiatives.
• Applies analytical/quantitative approach to problem solving—knows how to obtain and use data, and is comfortable with statistical concepts.
• Creates cost savings reports (ROI, NPV) for process improvement efforts and updates as necessary for internal customers.
• Performs and baselines Quality and Production data for functional area.
• Develops realistic and useful plans and schedules for completion; accountable for task completion, problem resolution, meeting deliverables, and keeping leaders apprised of progress across all locations.
• Supports the preparation of status reports and other project reports, and presents information to organizational leadership, project teams, and client/customer groups.
• Drives process development and improved workflow efforts; improves personal and team-work approaches as a continual process improvement focus in-line with management’s stated priorities.
• Independently identifies process and business improvement opportunities, conducts extensive cost-savings analysis, develops plans of action, implements plans, analyzes results, and measures money saved.
• Provides valuable insights, coaching, and instruction to both internal and external team members regarding BPE methods, tools, deliverables content, and related documents and plans.
• Leads large, complex meetings including multiple levels of management and navigates complex political situations.
• Designs, develops, and directs the performance of acceptance testing of new reports, programs, and models.
• Manages not only their tasks but also other team members on complex, enterprise-wide work efforts in support of growth and innovation required to scale operational efficiencies.
• Works in partnership with Architects, Developers, Configuration, Product, Sales, and Project Management when appropriate.
• Uses and leads others in multiple methodologies appropriately (e.g., Agile, Lean, Six Sigma) for enterprise-wide work efforts and contributes to the maturity and growth of the software delivery lifecycle.
• Partners with developers and architects to assess relevant information, validity, and recommends the best solutions to complex business problems.
• Leads analysis activities for projects and documents work through project management artifacts such as stakeholder diagrams, business cases, requirements management plans, and project plans and schedules.

Requirements

• Bachelor’s degree in business management, computer science, healthcare administration, or related field.
• 8+ years’ experience in defining and analyzing business requirements, process modeling, functional systems design or configuration, and/or acceptance testing or equivalent combination of education and experience.
• Ability to perform analysis of medium-scale business efforts, including discovering and describing the current state, understanding strategic business goals, designing and articulating future state, performing gap analysis, and making recommendations to business leadership that meet goals and requirements.
• Ability to facilitate data and requirements gathering activities within small to medium-sized groups.
• Ability to understand, translate, and communicate technical and complex ideas and situations to a wide variety of audiences.
• Demonstrated experience in documentation and modeling of analysis activities through formal techniques including ISO/IEC standards, agile story cards, or other formal methods.
• Experience with business modeling processes through process mapping, use cases, gap analysis, SWOT, FMEA, RASCI, and Ishikawa diagrams.
• Strong testing documentation skills through test cases and test plans.
• Ability to utilize business analysis tools, including strong proficiency with Microsoft Office Suite: Excel, Visio, and PowerPoint.
• Experience with Technology Business Management and Business Capability Model frameworks.
• Experience in coaching and training other business analysts.
• Ability to perform analysis of large-scale, cross-divisional business efforts, including the creation of influential dashboards and presentations that use information to influence senior leadership on business trends and strategies.
• Ability to lead requirements sessions/interviews for cross-functional and highly complex work efforts.
• Ability to lead small teams (3-5) for complex work efforts, including estimating, coordinating, tracking progress, inspiring others to complete tasks on time, assisting with resolving issues, and creating status reports.
• Ability to present and effectively communicate with leadership.
• Knowledge of formal process improvement methodologies such as Lean, Lean Six Sigma, or Six Sigma preferred.
• Knowledge of Agile software development or project management methodologies preferred.
• Ability to coach peers and leaders with constructive feedback.
• Understanding of Technology Business Management frameworks.
• Leads cross-functional groups to consensus.

Corporate-to-corporate candidates will not be accommodated.