Senior Business Analyst (Remote)

Key Responsibilities

• Works with leadership to triage and evaluate Delivery Operations processes and workflows to determine appropriate course of action.
• Contributes to submission of key work initiatives and Business Cases for approval by appropriate governance committees as directed.
• Understands how initiatives impact our overall work portfolio and budgets.
• Works with IT, StratFi, and other groups to monitor spend and to set up efficient processes for building transparency to variance across our portfolios and budgets.
• Helps translate financial information into actionable steps for leadership team.
• Participates in projects as a team member, and/or makes significant contributions to team effectiveness by improving the methodology, tools, and/or internal processes.
• Business Analysis and Business Process Engineering (BPE) – Consistently uses Business Analysis and BPE methods, templates, and related tools to produce timely, high-quality deliverables for initiatives.
• Applies analytical / quantitative approach to problem solving - knows how to obtain and use data, and comfortable with statistical concepts.
• Creates cost savings reports, (ROI, NPV) for process improvement efforts and updates as necessary for internal customers.
• Develops realistic and useful plans and schedules for completion. Accountable for the completion of tasks, problem resolution, meeting or exceeding deliverables, and keeping leaders apprised of progress across all locations.
• Supports the preparation of status reports and other project reports and presentation of information to organizational leadership, project teams and client/customer groups.
• Drives process development and improved workflow efforts. Improves personal and team-work approaches as a continual process improvement focus in-line with management’s stated priorities.
• Independently identifies process and business improvement opportunities, conducts extensive cost-savings analysis, develop plans of action, implements plan, analyses results and money saved.
• Provides valuable insights, coaching and instruction to both internal and external team members regarding BPE methods, tools, deliverables content, and related documents and plans.
• Led large, complex meetings including multiple levels of management and can work with complex political situations.
• Designs, develops, and directs the performance of acceptance testing of new reports, programs and models.
• Manages not only their tasks, but other team members on complex size enterprise-wide work efforts in support of the growth and innovation required to scale operational efficiencies.

Requirements

• Bachelor’s degree in business management, computer science, healthcare administration or related field
• 8+ years’ experience in defining and analyzing business requirements, process modeling, functional systems design or configuration and/or acceptance testing or equivalent combination of education and experience.
• Ability to perform analysis of medium scale business efforts including the ability to discover and describe the current state situation, understand strategic business goals, design and articulate future state, perform gap analysis and make recommendations to business leadership that meet goals and requirements.
• Ability to facilitate data and requirements gathering activities within small to medium sized groups.
• Ability to understand, translate and communicate technical and complex ideas and situations to a wide variety of audiences.
• Demonstrated experience in documentation and modeling of analysis activities through formal techniques including ISO/IEC standards, agile story cards, or other formal methods.
• Experience with business modeling processes through process mapping, use cases, gap analysis, SWOT, FMEA, RASCI, and Ishikawa diagrams.
• Strong testing documentation through test cases and test plans skills.
• Experience with Technology Business Management and Business Capability Model frameworks.
• Experience in coaching and training other business analysts.
• Ability to perform analysis of large-scale cross-divisional business efforts including the creation of influential dashboards and presentations that use information to influence senior leadership on business trends and strategies.
• Experience in creating project management artifacts such as stakeholder diagrams, business cases, requirements management plans, and project plans and schedules.
• Knowledge of formal process improvement methodologies such as Lean, Lean Six Sigma, or Six Sigma preferred.
• Knowledge of Agile software development or project management methodologies preferred.
• Ability to coach peers and leaders with constructive feedback.
• Understanding of Technology Business Management frameworks.
• Leadership skills to lead cross functional groups to a consensus.
• Able to lead requirements sessions/ interviews for cross functional and highly complex work efforts.
• Able to lead small teams (3-5) for complex work efforts which includes estimating, coordinating, tracking progress, inspiring other to complete tasks on time, assisting with resolving issues and creating status reports.
• Able to present and effectively communicate with leadership.